nextcloud / nextcloud/desktop

[Bug]: Versions 3.16, 3.17: Windows 11 Explorer and Nextcloud crash on right-click

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#8,693 9 comments 0 reactions 1 assignee Claimed by @mgallien View on GitHub
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Description

### ⚠️ Before submitting, please verify the following: ⚠️

- [x] This is a **bug**, not a question or a configuration issue.
- [x] This issue is **not** already reported on Github (I've searched it).
- [x] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)

### Bug description

From versions 3.16 onwards trying to right-click on a folder or file in Windows Explorer (Windows 11) crashes both explorer and the Nextcloud desktop client. Nothing resolves until opening Task Manager to restart Explorer and Nextcloud. I have had to roll back to 3.15 to resolve the problem.

### Steps to reproduce

1. Right click on a file or folder
2. Explorer and Nextcloud will crash
3. That's it

### Expected behavior

Windows Explorer and the Nextcloud desktop client should not crash when right-clicking on a file or folder.

### Which files are affected by this bug

I don't know how to identify that

### Operating system

Windows

### Which version of the operating system you are running.

Windows 11

### Package

Official Windows MSI

### Nextcloud Server version

30.0.14

### Nextcloud Desktop Client version

3.16, 3.17

### Is this bug present after an update or on a fresh install?

Updated to a major version (ex. 3.3.6 to 3.4.0)

### Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

### Are you using an external user-backend?

- [x] Default internal user-backend
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other

### Nextcloud Server logs

```shell

```

### Additional info

[nextcloud.log](https://github.com/user-attachments/files/22121795/nextcloud.log)

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