nextcloud / nextcloud/desktop

[Bug]: Tray icon shows green checkmark while sync is running in one account

Open
#8,590 5 comments 1 reaction 0 assignees View on GitHub
1. to develop bug confirmed feature: :cloud: GUI Prio: normal
Dominant language
C++
Stars
3.9k
Forks
1k
Avg merge
1d 21h
Merged PRs (30d)
127

Description

### ⚠️ Before submitting, please verify the following: ⚠️

- [x] This is a **bug**, not a question or a configuration issue.
- [x] This issue is **not** already reported on Github (I've searched it).
- [x] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)

### Bug description

With two active accounts the tray icon does not reflect an ongoing sync process.

### Steps to reproduce

1. Have two or more accounts
2. Change file in one account
3. While the file is synced the tray icon keeps the green check mark

### Expected behavior

The icon shows that a sync is active.

### Which files are affected by this bug

any

### Operating system

Windows

### Which version of the operating system you are running.

Windows 11

### Package

Official Windows MSI

### Nextcloud Server version

30.0.11

### Nextcloud Desktop Client version

3.16.6.65530

### Is this bug present after an update or on a fresh install?

Updated from a minor version (ex. 3.4.2 to 3.4.4)

### Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

### Are you using an external user-backend?

- [ ] Default internal user-backend
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other

### Nextcloud Server logs

```shell

```

### Additional info

_No response_

Contributor guide

Open the contributing guide

Research direction

No affected file, test, or entry point is identified. Start by reproducing the two-account sync scenario on Windows and trace the desktop client's tray-status handling; done means the tray icon indicates an active sync whenever any account is syncing, with coverage for multiple accounts.

Written by the indexing model from the issue text.

Assessment

Tech stack
cpp
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
48/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.