[Bug]: Nextcloud Client on macOS/ARM is gone after wake
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Description
### ⚠️ Before submitting, please verify the following: ⚠️
- [x] This is a **bug**, not a question or a configuration issue.
- [x] This issue is **not** already reported on Github (I've searched it).
- [x] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
### Bug description
The Nextcloud Client on macOS/ARM quits silently while the Mac sleeps.
My Problem sound very much like #5193, but contrary I have crash reports in `~Library/Logs/DiagnosticReports`. There are file named `FileProviderExt-YYYY-MM-DD-HHMMSS.ips` (with YYYY-MM-DD-HHMMSS as the date of the report).
```
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: FileProviderExt [53077]
Path: /Applications/Nextcloud.app/Contents/PlugIns/FileProviderExt.appex/Contents/MacOS/FileProviderExt
Identifier: com.nextcloud.desktopclient.FileProviderExt
Version: 1
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2025-06-30 20:34:57.6478 +0200
OS Version: macOS 15.4.1 (24E263)
Report Version: 12
Anonymous UUID: CD2A0FE5-5186-B349-B0E9-***********
Sleep/Wake UUID: AB6B5993-CEA8-4434-B4A9-***********
Time Awake Since Boot: 990000 seconds
Time Since Wake: 1226 seconds
System Integrity Protection: enabled
Crashed Thread: 1 Dispatch queue: com.apple.NSXPCConnection.user.anonymous.48259
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x00000001a06b2c24
Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process: exc handler [53077]
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x18f1f7c34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x18f20a308 mach_msg2_internal + 76
2 libsystem_kernel.dylib 0x18f200764 mach_msg_overwrite + 484
3 libsystem_kernel.dylib 0x18f1f7fa8 mach_msg + 24
4 CoreFoundation 0x18f324f8c __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x18f3238a8 __CFRunLoopRun + 1208
6 CoreFoundation 0x18f322d68 CFRunLoopRunSpecific + 572
7 Foundation 0x19060bc78 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
8 Foundation 0x19068379c -[NSRunLoop(NSRunLoop) run] + 64
9 libxpc.dylib 0x18ef4b9c8 _xpc_objc_main + 700
10 libxpc.dylib 0x18ef5bfc8 _xpc_main + 40
11 libxpc.dylib 0x18ef5bfa0 xpc_bs_main + 16
12 BoardServices 0x1a69e73c4 +[BSServicesConfiguration activateXPCService] + 76
13 ExtensionFoundation 0x1f0e5149c -[_EXRunningExtension resume] + 260
14 ExtensionFoundation 0x1f0e512d0 -[_EXRunningExtension startWithArguments:count:] + 460
15 ExtensionFoundation 0x1f0e67450 EXExtensionMain + 232
16 Foundation 0x1906859d8 NSExtensionMain + 200
17 dyld 0x18ee9ab4c start + 6000
Thread 1 Crashed:: Dispatch queue: com.apple.NSXPCConnection.user.anonymous.48259
0 libswiftCore.dylib 0x1a06b2c24 closure #1 in closure #1 in closure #1 in _assertionFailure(_:_:file:line:flags:) + 240
1 libswiftCore.dylib 0x1a06b2aec closure #1 in closure #1 in _assertionFailure(_:_:file:line:flags:) + 340
2 libswiftCore.dylib 0x1a06b2494 _assertionFailure(_:_:file:line:flags:) + 188
3 FileProviderExt 0x100f6f5f4 0x100f60000 + 62964
4 FileProviderExt 0x100f71a54 0x100f60000 + 72276
5 FileProviderExt 0x100f71a80 0x100f60000 + 72320
6 FileProviderExt 0x100f70de8 0x100f60000 + 69096
7 FileProviderExt 0x100f6f308 FileProviderExtension.removeAccountConfig() + 1416
8 FileProviderExt 0x100f6f794 0x100f60000 + 63380
9 FileProviderExt 0x100f95840 ClientCommunicationService.removeAccountConfig() + 68
10 FileProviderExt 0x100f95888 0x100f60000 + 219272
11 Foundation 0x19066b6a4 __NSXPCCONNECTION_IS_CALLING_OUT_TO_EXPORTED_OBJECT_S0__ + 16
12 Foundation 0x190f9a500 -[NSXPCConnection _decodeAndInvokeMessageWithEvent:reply:flags:] + 1704
13 Foundation 0x190f9bb18 message_handler_message + 88
14 Foundation 0x1905d1a94 message_handler + 152
15 libxpc.dylib 0x18ef41830 _xpc_connection_call_event_handler + 112
16 libxpc.dylib 0x18ef4012c _xpc_connection_mach_event + 1196
17 libdispatch.dylib 0x18f09b8a4 _dispatch_client_callout4 + 16
18 libdispatch.dylib 0x18f09e0e8 _dispatch_mach_msg_invoke + 464
19 libdispatch.dylib 0x18f08a1b8 _dispatch_lane_serial_drain + 332
20 libdispatch.dylib 0x18f09ee4c _dispatch_mach_invoke + 472
21 libdispatch.dylib 0x18f08a1b8 _dispatch_lane_serial_drain + 332
22 libdispatch.dylib 0x18f08ae60 _dispatch_lane_invoke + 440
23 libdispatch.dylib 0x18f095264 _dispatch_root_queue_drain_deferred_wlh + 292
24 libdispatch.dylib 0x18f094ae8 _dispatch_workloop_worker_thread + 540
25 libsystem_pthread.dylib 0x18f235e64 _pthread_wqthread + 292
26 libsystem_pthread.dylib 0x18f234b74 start_wqthread + 8
Thread 1 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000001 x1: 0x0000000102c16e00 x2: 0x000000014a400000 x3: 0x000000014a404330
x4: 0x0000000000000090 x5: 0x000000014a404330 x6: 0x000000000000000a x7: 0x0000000000000000
x8: 0x0000000000001507 x9: 0x0000000000001507 x10: 0x0000000000179f41 x11: 0x00000000000f6cf0
x12: 0x000000014a403f4c x13: 0x0000000102c16e20 x14: 0x000000000000000a x15: 0x00000000000080a7
x16: 0xd796000102c08080 x17: 0x0000000000000000 x18: 0x0000000000000000 x19: 0x000000016f0c9dd0
x20: 0x000000014a10c740 x21: 0x0000000000000000 x22: 0x0000000148e130d0 x23: 0x000000020ad7d961
x24: 0x0000000000000001 x25: 0x0000000000000000 x26: 0x000000014a405aa0 x27: 0x0000000000000000
x28: 0x0000000000000000 fp: 0x000000016f0c99e0 lr: 0x00000001a06b2c24
sp: 0x000000016f0c99c0 pc: 0x00000001a06b2c24 cpsr: 0x60001000
far: 0x0000000000000000 esr: 0xf2000001 (Breakpoint) brk 1
Binary Images:
0x100f60000 - 0x1026bbfff com.nextcloud.desktopclient.FileProviderExt (*) <648ece48-fe2d-3ea2-98d8-***********> /Applications/Nextcloud.app/Contents/PlugIns/FileProviderExt.appex/Contents/MacOS/FileProviderExt
0x102c20000 - 0x102c23fff com.owncloud.NCDesktopClientSocketKit (1.0) <297f951f-9241-3ede-bed7-***********> /Applications/Nextcloud.app/Contents/PlugIns/FileProviderExt.appex/Contents/Frameworks/NCDesktopClientSocketKit.framework/Versions/A/NCDesktopClientSocketKit
0x18f1f7000 - 0x18f23230b libsystem_kernel.dylib (*) <225cb279-20a9-381d-a163-***********> /usr/lib/system/libsystem_kernel.dylib
0x18f2a8000 - 0x18f7e6fff com.apple.CoreFoundation (6.9) <39e0f63a-3ab8-39e9-97f8-***********> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1905b2000 - 0x1913b123f com.apple.Foundation (6.9) <5ab66e9b-19c0-3fe8-9793-***********> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x18ef33000 - 0x18ef7d8ff libxpc.dylib (*) /usr/lib/system/libxpc.dylib
0x1a69bc000 - 0x1a6a2aabf com.apple.BoardServices (1.0) <3a8007a6-248e-375f-bfb9-***********> /System/Library/PrivateFrameworks/BoardServices.framework/Versions/A/BoardServices
0x1f0e4e000 - 0x1f0f17e3f com.apple.ExtensionFoundation (97) <5b609c82-5115-3ee8-bec6-***********> /System/Library/Frameworks/ExtensionFoundation.framework/Versions/A/ExtensionFoundation
0x18ee94000 - 0x18ef2ea83 dyld (*) /usr/lib/dyld
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x1a067e000 - 0x1a0becbbf libswiftCore.dylib (*) /usr/lib/swift/libswiftCore.dylib
0x18f080000 - 0x18f0c671f libdispatch.dylib (*) <3329eb0a-e722-3db0-a627-***********> /usr/lib/system/libdispatch.dylib
0x18f233000 - 0x18f23fa47 libsystem_pthread.dylib (*) <8d27ec9a-d919-31a4-8df8-***********> /usr/lib/system/libsystem_pthread.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)
Writable regions: Total=297.5M written=418K(0%) resident=418K(0%) swapped_out=0K(0%) unallocated=297.1M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Dispatch continuations 96.0M 1
Kernel Alloc Once 32K 1
MALLOC 192.2M 22
MALLOC guard page 96K 6
STACK GUARD 56.0M 2
Stack 8720K 2
VM_ALLOCATE 16K 1
__AUTH 1631K 247
__AUTH_CONST 29.6M 409
__CTF 824 1
__DATA 6841K 391
__DATA_CONST 17.0M 414
__DATA_DIRTY 924K 119
__FONT_DATA 2352 1
__INFO_FILTER 8 1
__LINKEDIT 624.7M 3
__OBJC_RO 61.3M 1
__OBJC_RW 2391K 1
__TEXT 383.6M 430
__TPRO_CONST 128K 2
mapped file 44.3M 3
page table in kernel 418K 1
shared memory 640K 7
=========== ======= =======
TOTAL 1.5G 2067
-----------
Full Report
-----------
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{
"uptime" : 990000,
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "Mac14,9",
"coalitionID" : 262484,
"osVersion" : {
"train" : "macOS 15.4.1",
"build" : "24E263",
"releaseType" : "User"
},
"captureTime" : "2025-06-30 20:34:57.6478 +0200",
"codeSigningMonitor" : 1,
"incident" : "3BD5DBC5-EBBC-460B-AACE-***********",
"pid" : 53077,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2025-06-30 20:34:44.3687 +0200",
"procStartAbsTime" : 23955464388188,
"procExitAbsTime" : 23955783067414,
"procName" : "FileProviderExt",
"procPath" : "\/Applications\/Nextcloud.app\/Contents\/PlugIns\/FileProviderExt.appex\/Contents\/MacOS\/FileProviderExt",
"bundleInfo" : {"CFBundleVersion":"1","CFBundleIdentifier":"com.nextcloud.desktopclient.FileProviderExt"},
"storeInfo" : {"deviceIdentifierForVendor":"A5A71143-E2C7-52B2-A97A-***********","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.nextcloud.desktopclient.FileProviderExt",
"crashReporterKey" : "CD2A0FE5-5186-B349-B0E9-***********",
"appleIntelligenceStatus" : {"state":"unavailable","reasons":["notOptedIn"]},
"throttleTimeout" : 10,
"codeSigningID" : "com.nextcloud.desktopclient.FileProviderExt",
"codeSigningTeamID" : "NKUJUXUJ3B",
"codeSigningFlags" : 570503953,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 4294967295,
"codeSigningAuxiliaryInfo" : 0,
"instructionByteStream" : {"beforePC":"qgUAtekDAKroAwGq4AMCquEDA6riAwSq4wMFquQDCarlAwiqNuMQlA==","atPC":"IAAg1CgAgFLpl4FS6BMAuekHAPlIAIBS6AMAOcAnAJAAkBGRwycAkA=="},
"bootSessionUUID" : "9AED9F69-635E-47C9-AFA1-***********",
"wakeTime" : 1226,
"sleepWakeUUID" : "AB6B5993-CEA8-4434-B4A9-***********",
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000001, 0x00000001a06b2c24","rawCodes":[1,6986345508],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"},
"termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":53077},
"os_fault" : {"process":"FileProviderExt"},
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"faultingThread" : 1,
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"uuid" : "3329eb0a-e722-3db0-a627-***********",
"path" : "\/usr\/lib\/system\/libdispatch.dylib",
"name" : "libdispatch.dylib"
},
{
"source" : "P",
"arch" : "arm64e",
"base" : 6696415232,
"size" : 51784,
"uuid" : "8d27ec9a-d919-31a4-8df8-***********",
"path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
"name" : "libsystem_pthread.dylib"
}
],
"sharedCache" : {
"base" : 6691782656,
"size" : 5020123136,
"uuid" : "bb86a9b4-8362-37b8-b028-***********"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)\nWritable regions: Total=297.5M written=418K(0%) resident=418K(0%) swapped_out=0K(0%) unallocated=297.1M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nDispatch continuations 96.0M 1 \nKernel Alloc Once 32K 1 \nMALLOC 192.2M 22 \nMALLOC guard page 96K 6 \nSTACK GUARD 56.0M 2 \nStack 8720K 2 \nVM_ALLOCATE 16K 1 \n__AUTH 1631K 247 \n__AUTH_CONST 29.6M 409 \n__CTF 824 1 \n__DATA 6841K 391 \n__DATA_CONST 17.0M 414 \n__DATA_DIRTY 924K 119 \n__FONT_DATA 2352 1 \n__INFO_FILTER 8 1 \n__LINKEDIT 624.7M 3 \n__OBJC_RO 61.3M 1 \n__OBJC_RW 2391K 1 \n__TEXT 383.6M 430 \n__TPRO_CONST 128K 2 \nmapped file 44.3M 3 \npage table in kernel 418K 1 \nshared memory 640K 7 \n=========== ======= ======= \nTOTAL 1.5G 2067 \n",
"legacyInfo" : {
"threadTriggered" : {
"queue" : "com.apple.NSXPCConnection.user.anonymous.48259"
}
},
"logWritingSignature" : "f7dced401bccb8eabf2d9e5***********",
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "6410af69ed1e1e7***********",
"factorPackIds" : {
},
"deploymentId" : 240000011
},
{
"rolloutId" : "63f9578e238e7b2***********",
"factorPackIds" : {
},
"deploymentId" : 240000005
}
],
"experiments" : [
]
}
}
```
### Steps to reproduce
1. Start Nextcloud Desktop Client
2. Close Lid
3. Wait some time
4. Open Lid
5. Missing Nextcloud Desktop Client in Menu Bar and files are not synced until Client is started again (Step 1)
### Expected behavior
Nextcloud Desktop Client present in Menu Bar and syncing files
### Which files are affected by this bug
None
### Operating system
macOS
### Which version of the operating system you are running.
macOS 15.4.1
### Package
Official macOS 12+ universal pkg
### Nextcloud Server version
Nextcloud Hub 10 (31.0.5)
### Nextcloud Desktop Client version
Nextcloud Desktop-Client Version 3.16.6 (macOS)
### Is this bug present after an update or on a fresh install?
Updated to a major version (ex. 3.3.6 to 3.4.0)
### Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
### Are you using an external user-backend?
- [ ] Default internal user-backend
- [x] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
### Nextcloud Server logs
```shell
Problem not server related
```
### Additional info
_No response_
Contributor guide
Research direction
Start by reproducing the sleep/wake failure on macOS/ARM and inspect the FileProviderExt crash path shown in the report, especially FileProviderExtension.removeAccountConfig() and ClientCommunicationService.removeAccountConfig(). Done means the Nextcloud client remains available after wake without a FileProviderExt crash report.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- macos, swift
- Domain
- desktop, operating-systems
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 30/100