[Bug]: Windows Desktop starts then disappears, might be quiting immediately. Cannot access GUI once sync is set.
- Dominant language
- C++
- Stars
- 3.9k
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Description
### ⚠️ Before submitting, please verify the following: ⚠️
- [X] This is a **bug**, not a question or a configuration issue.
- [X] This issue is **not** already reported on Github (I've searched it).
- [X] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
### Bug description
Both windows nextcloud and unraid nextcloud are up to date. Nothing changed except turning off startup for windows but I tried turning it back on and nothing.
I was successful in gaining access to the gui by deleting local, roaming, and packages Nextcloud in appdata but once I chose my sync location I can't access it.
### Steps to reproduce
Every time I start the program it disappears. I am unsure what caused it.
### Expected behavior
I should be able to use gui and nextcloud.
### Which files are affected by this bug
All
### Operating system
Windows
### Which version of the operating system you are running.
Windows 10
### Package
Appimage
### Nextcloud Server version
28.0.1
### Nextcloud Desktop Client version
3.11.0
### Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 3.4.2 to 3.4.4)
### Are you using the Nextcloud Server Encryption module?
Encryption is Enabled
### Are you using an external user-backend?
- [ ] Default internal user-backend
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
### Nextcloud Server logs
_No response_
### Additional info
_No response_
Contributor guide
Research direction
No source file, test, or entry point is named. Start by reproducing the exit on Windows 10 with Nextcloud Desktop 3.11.0 after selecting a sync location, then collect the relevant client logs; done means the GUI remains accessible after sync is configured.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- cpp
- Domain
- desktop, operating-systems
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100