macOS Tahoe 26.5.1: Virtual Files reports "Everything synced" although server changes are not downloaded
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Description
### ⚠️ Before submitting, please verify the following: ⚠️
- [x] This is a **bug**, not a question or a configuration issue.
- [x] This issue is **not** already reported on Github (I have searched for it).
- [x] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
### Bug description
Environment
- Nextcloud Desktop 3.30.7
- macOS Tahoe 26.5.1
- Nextcloud Hub 10 / Server 32 (Hetzner Storage Share)
- Virtual Files (File Provider) enabled
- notify_push enabled
Problem
The desktop client reports "Everything synced", but files uploaded via the web interface are not downloaded to the Mac.
Observed behaviour
- Uploads from macOS to the server work correctly.
- Downloads from server to macOS do not.
- The tray icon sometimes changes to the warning triangle.
- The activity view occasionally stops updating correctly.
- notify_push is installed and enabled.
- A debug archive is attached.
I have already verified that notify_push is enabled on the server and that brute-force protection is not the cause.
The exact version in which the issue first appeared is unknown. It was noticed while using the current 33.0.7 client.
[debug-archiv.zip](https://github.com/user-attachments/files/29840041/debug-archiv.zip)
### Steps to reproduce
1. Upload a new file via the Nextcloud web interface into a folder configured as "Always keep downloaded" (Documents).
2. Wait several minutes.
3. The file never appears locally.
4. The desktop client still reports "Everything synced".
### Expected behavior
Files uploaded via the web interface should be downloaded automatically and the sync status should reflect the actual state.
### Which files are affected by this bug
test 3.rtf
### Operating system
macOS
### Which version of the operating system you are running.
tahoe 26.5.1
### Installation method
Official Installer for macOS 13 and later
### Nextcloud Server version
Nextcloud Hub 25 Autumn (32.0.9)
### Nextcloud Desktop Client version
33.0.7
### Did this occur after an update or on a clean installation?
Minor version update (i.e. 33.0.0 → 33.0.1)
### Are you using the Nextcloud Server Encryption module?
No
### Are you using an external user-backend?
- [x] Default internal user-backend
- [ ] LDAP or Active Directory
- [ ] SSO - SAML
- [ ] Other
### Nextcloud Server logs
```shell
No access to server log files (managed Hetzner Storage Share). Desktop debug archive attached.
```
### Additional info
_No response_
Contributor guide
Research direction
Start by reviewing the attached debug archive and the Virtual Files/File Provider synchronization path in the macOS desktop client. Reproduce the issue by uploading a file through the web interface into an “Always keep downloaded” folder, then inspect why the local file and sync status are not updated. Done means server-side uploads download automatically and the client reports the correct status.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- cpp, macos
- Domain
- desktop
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Active
- Clarity
- Mostly clear
- Newbie friendliness
- 52/100