nextcloud / nextcloud/desktop

Needs manual log in each time program is launched

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#10,298 3 comments 1 reaction 0 assignees View on GitHub
0. Needs triage bug
Dominant language
C++
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Description

### ⚠️ Before submitting, please verify the following: ⚠️

- [x] This is a **bug**, not a question or a configuration issue.
- [x] This issue is **not** already reported on Github (I have searched for it).
- [x] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)

### Bug description

The Nextcloud client is logged out each time the host/sometimes client program is rebooted/restarted.

### Steps to reproduce

1. Open up Nextcloud desktop
2. Log in
3. Client works as normal, until you restart the host computer and you have to log in again.

### Expected behavior

1. Open up Nextcloud desktop
2. Log in
3. Client works as normal, you never have to log in again

[nextcloud.log](https://github.com/user-attachments/files/29634803/nextcloud.log)

### Which files are affected by this bug

The nextcloud.log file above is from the "create debug" tool. When it says "redacted" that is where I redacted potentially sensitive information, not a program error.

### Operating system

macOS

### Which version of the operating system you are running.

macOS 26.5.1

### Installation method

Official Installer for macOS 13 and later

### Nextcloud Server version

34.0.0

### Nextcloud Desktop Client version

33.0.7

### Did this occur after an update or on a clean installation?

Minor version update (i.e. 33.0.0 → 33.0.1)

### Are you using the Nextcloud Server Encryption module?

No

### Are you using an external user-backend?

- [x] Default internal user-backend
- [ ] LDAP or Active Directory
- [ ] SSO - SAML
- [ ] Other

### Nextcloud Server logs

```shell

```

### Additional info

I have the Nextcloud client set as a log-in item on macOS.
When it opens up on login, it is still logged out but doesn't prompt to log in immediately, and even if I do it manually it still doesn't actually log in, until I restart the program manually, log in again, and only then does the program start working normally.

Contributor guide

Open the contributing guide

Research direction

Start with the attached nextcloud.log and reproduce the logout across a macOS reboot, including the client configured as a login item. Determine why the desktop client does not retain or restore the session; done means the client starts after reboot without requiring another login and continues syncing normally.

Written by the indexing model from the issue text.

Assessment

Tech stack
cpp, macos
Domain
authentication, desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
45/100

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