"attachments cannot be created or uploaded because this file is shared from another cloud" but there is no other cloud in use
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1. to develop
bug
- Dominant language
- JavaScript
- Stars
- 1.4k
- Forks
- 354
- Avg merge
- 1d 10h
- Merged PRs (30d)
- 43
Description
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Describe the bug
I cannot add attachments to a card via the folder icon. The icon is greyed out and says "attachments cannot be created or uploaded because this file is shared from another cloud". Adding them via attachments tab however works with no problems and I can also display them in the description when typing /files.
This problem occurs for every user, doesn't matter whether it is a regular user or admin and even for the automatically generated personal card.
There's no external storage enabled and no other instance in use than this one.
To Reproduce
Steps to reproduce the behavior:
- Go to 'Deck'
- Click on 'Add Board' and enter Name
- Create new list and card
- Click on the three dots next to card and 'card details'
- Try to click on attachments folder icon
A clear and concise description of what you expected to happen.
I expect to be able to use the attachments button, since the card is created directly in the same nextcloud instance that I want to add the attachment in.
Screenshots
Client details:
- OS: [Windows]
- Browser [Firefox]
- Version [148.0.2]
- Device: [Desktop]
Server details
Operating system: Ubuntu 24.04.2 LTS
Web server: Apache/2.4.66 (Unix)
Database: PostgreSQL 17.7
PHP version: 8.3.29
Nextcloud version: 32.0.4
Where did you install Nextcloud from: Offical AIO Docker Image
Signing status:
Technical information
=====================
The following list covers which files have failed the integrity check. Please read
the previous linked documentation to learn more about the errors and how to fix
them.
Results
=======
- files_mindmap
- EXCEPTION
- OC\IntegrityCheck\Exceptions\InvalidSignatureException
- Certificate is not valid.
Raw output
==========
Array
(
[files_mindmap] => Array
(
[EXCEPTION] => Array
(
[class] => OC\IntegrityCheck\Exceptions\InvalidSignatureException
[message] => Certificate is not valid.
)
)
)
List of activated apps:
Enabled:
- activity: 5.0.0-dev.0
- admin_audit: 1.22.0
- assistant: 2.12.0
- bruteforcesettings: 5.0.0-dev.0
- circles: 32.0.0
- cloud_federation_api: 1.16.0
- collectives: 3.5.0
- comments: 1.22.0
- contacts: 8.3.1
- contactsinteraction: 1.13.1
- dashboard: 7.12.0
- dav: 1.34.2
- deck: 1.16.3
- drawio: 3.1.2
- external: 7.0.0
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files_accesscontrol: 3.0.2
- files_automatedtagging: 3.0.3
- files_bpm: 1.7.3
- files_downloadlimit: 5.0.0-dev.0
- files_linkeditor: 1.1.23
- files_pdfviewer: 5.0.0-dev.0
- files_reminders: 1.5.0
- files_retention: 3.0.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- firstrunwizard: 5.0.0-dev.0
- flow_notifications: 3.0.0
- groupfolders: 20.1.10
- guests: 4.6.0
- integration_openai: 3.10.0
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- nextcloud-aio: 0.8.0
- nextcloud_announcements: 4.0.0-dev.0
- notifications: 5.0.0-dev.0
- notify_push: 1.3.0
- oauth2: 1.20.0
- password_policy: 4.0.0-dev.0
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- recommendations: 5.0.0-dev.0
- related_resources: 3.0.0-dev.0
- richdocuments: 9.0.2
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- spreed: 22.0.8
- support: 4.0.0-dev.0
- survey_client: 4.0.0-dev.0
- systemtags: 1.22.0
- text: 6.0.1
- theming: 2.7.0
- theming_customcss: 1.19.0
- twofactor_backupcodes: 1.21.0
- twofactor_totp: 14.0.0
- updatenotification: 1.22.0
- user_ldap: 1.23.0
- user_status: 1.12.0
- viewer: 5.0.0-dev.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
- welcome: 1.4.0
- whiteboard: 1.5.5
- workflow_script: 3.0.0
- workflowengine: 2.14.0
Disabled:
- app_api: 32.0.0 (installed 5.0.2)
- calendar: 6.1.6 (installed 6.1.6)
- context_chat: 5.2.1 (installed 5.2.1)
- encryption: 2.20.0
- files_external: 1.24.0 (installed 1.23.0)
- files_inotify: 0.2.4
- files_mindmap: 0.0.33 (installed 0.0.33)
- group_everyone: 0.1.18 (installed 0.1.18)
- integration_excalidraw: 3.0.1 (installed 3.0.1)
- notes: 4.13.0 (installed 4.13.0)
- photos: 5.0.0-dev.1 (installed 4.0.0)
- suspicious_login: 10.0.0-dev.0
- tables: 1.0.3 (installed 1.0.3)
- tasks: 0.17.1 (installed 0.17.1)
- twofactor_nextcloud_notification: 6.0.0-dev.0
Nextcloud configuration:
{
"system": {
"one-click-instance": true,
"one-click-instance.user-limit": 100,
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"check_data_directory_permissions": false,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwritehost": "XXXXXX",
"overwriteprotocol": "https",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"XXXXXX"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "32.0.4.1",
"overwrite.cli.url": "https:\/\/XXXXXX\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"updatechecker": false,
"loglevel": 1,
"log_type": "file",
"logfile": "\/var\/www\/html\/data\/nextcloud.log",
"log_rotate_size": 10485760,
"log.condition": {
"apps": [
"admin_audit"
]
},
"preview_max_x": 2048,
"preview_max_y": 2048,
"jpeg_quality": 60,
"enabledPreviewProviders": {
"1": "OC\\Preview\\Image",
"2": "OC\\Preview\\MarkDown",
"3": "OC\\Preview\\MP3",
"4": "OC\\Preview\\TXT",
"5": "OC\\Preview\\OpenDocument",
"6": "OC\\Preview\\Movie",
"7": "OC\\Preview\\Krita",
"0": "OC\\Preview\\Imaginary",
"23": "OC\\Preview\\ImaginaryPDF"
},
"enable_previews": true,
"upgrade.disable-web": true,
"mail_smtpmode": "smtp",
"trashbin_retention_obligation": "auto, 30",
"versions_retention_obligation": "auto, 30",
"activity_expire_days": 30,
"simpleSignUpLink.shown": false,
"share_folder": "\/Shared",
"one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
"upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
"updatedirectory": "\/nc-updater",
"maintenance_window_start": 100,
"allow_local_remote_servers": true,
"davstorage.request_timeout": 3600,
"documentation_url.server_logs": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/5425",
"htaccess.RewriteBase": "\/",
"dbpersistent": false,
"auth.bruteforce.protection.enabled": true,
"ratelimit.protection.enabled": true,
"files_external_allow_create_new_local": true,
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_key": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"skeletondirectory": "\/mnt\/ncdata\/skeleton",
"twofactor_enforced": "true",
"twofactor_enforced_groups": [],
"twofactor_enforced_excluded_groups": [
"XXXXX",
"XXXXX"
],
"activity_use_cached_mountpoints": true,
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"forwarded_for_headers": [
"HTTP_X_FORWARDED_FOR",
"HTTP_X_REAL_IP"
],
"DOMAIN": "XXXXXX"
}
}
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory
Logs
Nextcloud log (data/nextcloud.log)
There seem to be no logs for this problem, since I cannot even click the button
Browser log
There seem to be no logs for this problem, since I cannot even click the button
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start in the Deck card-details UI and reproduce the disabled attachments folder button using the listed steps. Compare that path with the working attachments tab and /files flow; done means the folder button can add attachments for cards created in the same Nextcloud instance without incorrectly reporting another cloud.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- javascript
- Domain
- frontend
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Active
- Clarity
- Mostly clear
- Newbie friendliness
- 55/100