nextcloud / nextcloud/deck

User can not load one Board

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#3,708 3 comments 0 reactions 0 assignees View on GitHub

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bug feature: sharing integration: circles needs info
Dominant language
JavaScript
Stars
1.4k
Forks
354
Avg merge
1d 10h
Merged PRs (30d)
43

Description

Steps to reproduce

Go to the Deck app from any browser.
Click the shared Deck "ABC". It loads.
Click the shared Deck "XYZ". Does not load forever.

Expected behaviour

The board should load for all users with whom it is shared.

Actual behaviour

One of our Boards is shared among several users. Only one specific user is not able to load the board from her computer regardless the browser and browser version used. The loading circle keeps rotating for hours. All other boards shared with her are loaded withing short time. However the board is accessible to her account via the app, loads and update there quickly. The Nextcloud Instance was recently updated to 23. Unsharing the board with her and sharing again does not help. All other users can load the board.

Server configuration detail

Operating system: Linux 5.4.0-107-generic #121-Ubuntu SMP Thu Mar 24 16:04:27 UTC 2022 x86_64

Webserver: Apache/2.4.53 (Debian) (apache2handler)

Database: mysql 10.7.3

PHP version:

8.0.17
Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, ctype, curl, dom, fileinfo, filter, ftp, hash, iconv, json, mbstring, SPL, PDO, pdo_sqlite, session, posix, Reflection, standard, SimpleXML, Phar, tokenizer, xml, xmlreader, xmlwriter, mysqlnd, apache2handler, apcu, bcmath, exif, gd, gmp, imagick, intl, ldap, memcached, pcntl, pdo_mysql, pdo_pgsql, redis, sodium, zip, Zend OPcache

Nextcloud version: 23.0.3 - 23.0.3.2

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: unknown

Signing status

Array
(
)

List of activated apps 
Enabled:
 - accessibility: 1.9.0
 - activity: 2.15.0
 - announcementcenter: 6.1.1
 - backup: 1.0.6
 - calendar: 3.2.2
 - carnet: 0.24.4
 - circles: 23.1.0
 - cloud_federation_api: 1.6.0
 - collectives: 0.22.22
 - comments: 1.13.0
 - contacts: 4.1.0
 - contactsinteraction: 1.4.0
 - dashboard: 7.3.0
 - dav: 1.21.0
 - deck: 1.6.1
 - encryption: 2.11.0
 - event_update_notification: 1.5.0
 - federatedfilesharing: 1.13.0
 - federation: 1.13.0
 - files: 1.18.0
 - files_accesscontrol: 1.13.0
 - files_automatedtagging: 1.13.0
 - files_external: 1.15.0
 - files_pdfviewer: 2.4.0
 - files_rightclick: 1.2.0
 - files_sharing: 1.15.0
 - files_trashbin: 1.13.0
 - files_versions: 1.16.0
 - files_videoplayer: 1.12.0
 - firstrunwizard: 2.12.0
 - forms: 2.5.0
 - issuetemplate: 0.7.0
 - logreader: 2.8.0
 - lookup_server_connector: 1.11.0
 - mail: 1.11.7
 - nextcloud_announcements: 1.12.0
 - notifications: 2.11.1
 - oauth2: 1.11.0
 - password_policy: 1.13.0
 - photos: 1.5.0
 - polls: 3.5.4
 - privacy: 1.7.0
 - provisioning_api: 1.13.0
 - quota_warning: 1.13.1
 - recommendations: 1.2.0
 - registration: 1.4.0
 - richdocuments: 5.0.3
 - richdocumentscode: 21.11.204
 - serverinfo: 1.13.0
 - settings: 1.5.0
 - sharebymail: 1.13.0
 - shifts: 1.8.6
 - spreed: 13.0.5
 - support: 1.6.0
 - survey_client: 1.11.0
 - systemtags: 1.13.0
 - text: 3.4.1
 - theming: 1.14.0
 - timetracker: 0.0.73
 - twofactor_backupcodes: 1.12.0
 - updatenotification: 1.13.0
 - user_status: 1.3.1
 - viewer: 1.7.0
 - workflow_ocr: 1.23.2
 - workflowengine: 2.5.0
Disabled:
 - admin_audit
 - analytics
 - appointments
 - bruteforcesettings
 - flow_notifications
 - maps
 - user_ldap
 - weather_status
Configuration (config/config.php) 
{
    "htaccess.RewriteBase": "\/",
    "memcache.local": "\\OC\\Memcache\\APCu",
    "apps_paths": [
        {
            "path": "\/var\/www\/html\/apps",
            "url": "\/apps",
            "writable": false
        },
        {
            "path": "\/var\/www\/html\/custom_apps",
            "url": "\/custom_apps",
            "writable": true
        }
    ],
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "cloud.commune.gmbh"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "mysql",
    "version": "23.0.3.2",
    "overwrite.cli.url": "https:\/\/cloud.commune.gmbh",
    "overwriteprotocol": "https",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "mail_smtpmode": "smtp",
    "mail_sendmailmode": "smtp",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "465",
    "has_rebuilt_cache": true,
    "maintenance": false,
    "default_language": "de",
    "default_locale": "de_DE",
    "force_language": "de",
    "force_locale": "de_DE",
    "mail_smtpauthtype": "LOGIN",
    "mail_smtpauth": 1,
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpsecure": "ssl",
    "loglevel": 2,
    "app_install_overwrite": [
        "issuetemplate"
    ]
}

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: 1

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

Client configuration

Browser: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:99.0) Gecko/20100101 Firefox/99.0

Operating system: Ubtuntu 20.04

Logs

Web server error log
Nextcloud log 
[no app in context] Fehler: Unable to check permission for a previously obtained board 5

PROPFIND /remote.php/dav/calendars/#UsernameA#/
from 89.***.***.31 by #UsernameA# at 2022-04-08T15:20:41+00:00
Browser log

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the shared Deck board loading failure in the browser and tracing the request associated with the log message "Unable to check permission for a previously obtained board 5." Compare that path with a board that loads and with the app client, then identify the cause so the affected user can load and update the shared board in a browser.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript, mysql, php
Domain
api, backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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