Not able to open card attachments
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- Dominant language
- JavaScript
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Description
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Describe the bug
We attached files (txt and pdf) to cards and sometimes it is not possible to open the attachment.
After making an upload of pdf-Files the files are displayed in the cards details attachment as PDF-Files.
Leaving NextCloud and opening it some times later again the files may not be displayed as PDF-Files. Trying to open this files shows a JSON-File, e.g. see attached file "Attachment27.json.txt".
Attachment27.json.txt
To Reproduce
This is a random problem. Sometimes it happens, sometimes it works without any trouble.
I tried different file names:
- AttachmentTest1_working.pdf
- AttachmentTest2 Blank.pdf
- AttachmentTest3_UmlautÄ.pdf
- AttachmentTest4_Umlautö.pdf
- AttachmentTest5_SZß.pdf
but the problem is independent of the file name.
The problem is independent of the creator of the card / attacher of the file.
If the problem is "active" an upload of the same file shows it as "undefined content" and as pdf, see Screenshot
Expected behavior
Attached files shall be displayable everytime.
Screenshots

Client details:
Chromium 72.0.3626.121 (Offizieller Build) / Firefox 83.0 (32-Bit)
Raspbian 9.13 (32-Bit) /Windows
Device: Desktop
(I'm not the administrator of the installation!)
DECK 1.1.2
NextCloud 19.0.4
Server details
Operating system:
Web server:
Database:
PHP version:
Nextcloud version: (see Nextcloud admin page)
Where did you install Nextcloud from:
Signing status:
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
Nextcloud configuration:
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
Logs
Nextcloud log (data/nextcloud.log)
Insert your Nextcloud log here
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the intermittent attachment behavior with the listed PDF and TXT examples, then inspect the browser and network logs requested in the issue and compare the attached Attachment27.json.txt response. The issue is complete when card attachments remain correctly identified and can be opened after leaving and revisiting Nextcloud.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- javascript
- Domain
- frontend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100