Teams don't see all users added
Open
Nobody has claimed this yet.
0. Needs triage
bug
needs info
- Dominant language
- JavaScript
- Stars
- 177
- Forks
- 68
- Avg merge
- 2d 22h
- Merged PRs (30d)
- 60
Description
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Steps to reproduce
- Create Teams and add them to Teamsfolders (groupfolders)
- Add accounts in the Team
- When to Contacts => click on the Team to see the users added only the owner is present
Expected behaviour
See all the users in a Team and manage them
Actual behaviour
This worked few days ago, since few days there we only the owner in the Team, on command line also, the users added before on the teams are no more present
Server configuration
Web server: Apache
Database: PostgreSQL
PHP version: 8.3
Nextcloud version: 31.0.12
List of activated apps
Enabled:
- activity: 4.0.0
- announcementcenter: 7.2.2
- app_api: 5.0.2
- bruteforcesettings: 4.0.0
- calendar: 5.5.9
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- collectives: 3.4.0
- comments: 1.21.0
- contacts: 7.3.11
- contactsinteraction: 1.12.1
- cospend: 3.1.6
- dashboard: 7.11.0
- data_request: 3.0.0
- dav: 1.33.0
- deck: 1.15.5
- drawio: 3.1.2
- event_update_notification: 2.7.0
- external: 6.0.2
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_downloadlimit: 4.0.0
- files_external: 1.23.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.2
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- forms: 5.2.3
- groupfolders: 19.1.13
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- memories: 7.7.0
- news: 27.2.0
- nextcloud_announcements: 3.0.0
- notes: 4.12.4
- notifications: 4.0.0
- oauth2: 1.19.1
- ownpad: 0.13.2
- password_policy: 3.0.0
- passwords: 2025.12.10
- photos: 4.0.0
- previewgenerator: 5.11.0
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- registration: 2.8.0
- related_resources: 2.0.0
- richdocuments: 8.7.7
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- socialsharing_email: 4.0.1
- spreed: 21.1.7
- support: 3.0.0
- tables: 1.0.2
- tasks: 0.17.1
- text: 5.0.2
- theming: 2.6.1
- theming_customcss: 1.19.0
- twofactor_backupcodes: 1.20.0
- updatenotification: 1.21.0
- user_migration: 8.0.0
- user_status: 1.11.0
- viewer: 4.0.0
- weather_status: 1.11.0
- webhook_listeners: 1.2.0
- whiteboard: 1.5.0
- workflowengine: 2.13.0
Disabled:
- admin_audit: 1.21.0
- encryption: 2.19.0
- firstrunwizard: 4.0.0 (installed 4.0.0)
- firstrunwizard_numericloud: 6.0.0-dev.0 (installed 6.0.0-dev.0)
- survey_client: 3.0.0 (installed 1.3.0)
- suspicious_login: 9.0.1
- systemtags: 1.21.1 (installed 1.9.0)
- twofactor_nextcloud_notification: 5.0.0
- twofactor_totp: 13.0.0-dev.0 (installed 4.1.3)
- user_ldap: 1.22.0
Nextcloud configuration
{
"system": {
"default_language": "fr",
"default_locale": "fr_FR",
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"openssl": {
"config": "\/etc\/ssl\/openssl.cnf"
},
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "31.0.12.3",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"maintenance_window_start": 19,
"updater.release.channel": "stable",
"theme": "",
"loglevel": 2,
"enable_previews": true,
"enabledPreviewProviders": [
"OC\\Preview\\PNG",
"OC\\Preview\\JPEG",
"OC\\Preview\\GIF",
"OC\\Preview\\BMP",
"OC\\Preview\\XBitmap",
"OC\\Preview\\MarkDown",
"OC\\Preview\\MP3",
"OC\\Preview\\TXT",
"OC\\Preview\\Illustrator",
"OC\\Preview\\Movie",
"OC\\Preview\\MSOffice2003",
"OC\\Preview\\MSOffice2007",
"OC\\Preview\\MSOfficeDoc",
"OC\\Preview\\OpenDocument",
"OC\\Preview\\PDF",
"OC\\Preview\\Photoshop",
"OC\\Preview\\Postscript",
"OC\\Preview\\StarOffice",
"OC\\Preview\\SVG",
"OC\\Preview\\TIFF",
"OC\\Preview\\Font"
],
"data-fingerprint": "6f3b13797c18399246522fc5f2aff531",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"filelocking.enabled": true,
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwriteprotocol": "https",
"overwrite.cli.url": "https:\/\/nmcd-nxc-pp.numc.eu",
"trusted_domains": [
"nmcd-nxc-pp.numc.eu"
],
"mail_smtpmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "1026",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": false,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"share_folder": "\/_Partages_re\u00e7us_des_autres_utilisateurs\/",
"skeletondirectory": "data\/__Dossier-generique_des_nouveaux_utilisateurs",
"memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-glibc",
"memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64",
"memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
"memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
"memories.db.triggers.fcu": true,
"mail_smtpsecure": "",
"knowledgebaseenabled": true,
"knowledgebase.embedded": true,
"trashbin_retention_obligation": "auto, 9O",
"defaultapp": ""
}
}
Browser
Browser name: Firefox…
Browser version: 124/125/…
Operating system: Debian
php occ logs
an example of a Team must have 11 users
php occ circles:manage:list
| QZ4D97IhKvO75hlB9hlpRJrRM35T8Y3 | Team-example | ["O","JR"] | Team | ownerteam@example.tld | | 11/-1 (11) |
php occ circles:members:list CJ6bd3YaS1hT7GTAdnTHzIKlWGueofh
+---------------------------------+--------------------+---------------------------------+---------------------------------+------+-------------------+-----------------------------+-------+------------------+
| Circle Id | Circle Name | Member Id | Single Id | Type | Source | Username | Level | Invited By |
+---------------------------------+--------------------+---------------------------------+---------------------------------+------+-------------------+-----------------------------+-------+------------------+
| CJ6bd3YaS1hT7GTAdnTHzIKlWGueofh | Membres Réseau AMU | aCqxA1SvcZVJcXEFT1VSWLFnp4MGgS4 | ao8wLYYQmhASlBbCZvT3iN7T2goURZe | user | Nextcloud Account | userowner@exemplel.com | Owner | AdminInstance |
+---------------------------------+--------------------+---------------------------------+---------------------------------+------+-------------------+-----------------------------+-------+------------------+
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the team membership discrepancy through Contacts and the php occ circles:manage:list and php occ circles:members:list commands shown in the report. Compare the reported count of 11 users with the single member returned by the command, then trace the relevant circles membership entry points. Done means existing team members appear in Contacts and are returned by the CLI listing.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- javascript, php, postgresql
- Domain
- backend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Quiet
- Clarity
- Needs clarification
- Newbie friendliness
- 42/100