Unable to fetch restoring points / Unable to fetch external locations
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- Dominant language
- PHP
- Stars
- 272
- Forks
- 37
- PR merge metrics
- No merged PRs in 30d
Description
Im using Nextcloud 24.0.1 on an debian Docker host.
I have connected several "External storage" units in the Nextcloud Settings.
But as soon as I go to "Backup" in the settings, the error message appears:
-
Unable to fetch restoring points
-
Unable to fetch external locations

In my Nextcloud I can use my "External Sotrage" without any problems - but in the Backup App there is it not possible.
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the errors from the Backup page in Nextcloud settings with configured External storage units. Trace how the Backup app fetches restoring points and external locations, then verify that both lists load without errors while existing external storage remains usable.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- php
- Domain
- backend, cloud
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100