nextcloud / nextcloud/approval

User that asks for approval, does not receive email notifications

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bug need to reproduce priority normal
Dominant language
JavaScript
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39
Forks
10
Avg merge
20m
Merged PRs (30d)
4

Description

Hello

I am using NextCloud v26.0.1 and I have installed the Approval Workflows addon.

All in all the addon works great, however I face one important issue:
The user that "starts the workflow", i.e. uploads a file and asks for approval, never receives an email notification if their file is finally Approved or Rejected.

For example, I have the following approval workflow:

UserA uploads a file and requests approval -> UserB must approve the file first -> After that UserC must also approve the file -> The file is marked as `Approved`

UserB and UserC always receive emails about pending approval requests.
However, UserA who initialy uploaded the file and asked for approval, never receives any emails about the approval status of this file.
Only a notification within the Nextcloud UI is received, which is not very practical.

Is this an expected behavior or am I missing something?
It does not make sense to me not to receive email notifications about the status of your files.

I also attach a screenshot of my notification settings:
image

P.S.:
I tested this with several email addresses for UserA, and it is not working for any of them.
However the same email addresses can receive test emails coming from Nextcloud just fine.

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Research direction

Reproduce the described UserA/UserB/UserC approval workflow with the notification settings shown, and compare the in-app notification with email delivery for approval and rejection. Trace the approval-status notification path and verify that the initiating user receives an email when the file is finally approved or rejected.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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