nextcloud / nextcloud/android

Android app is not loading thumbnail in Media. But..

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#12,153 5 comments 1 reaction 0 assignees View on GitHub
bug feature: media tab feature: previews and thumbnails stable-3.26
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Kotlin
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Description

### ⚠️ Before posting ⚠️

- [X] This is a **bug**, not a question or an enhancement.
- [X] I've [searched for similar issues](https://github.com/nextcloud/android/issues) and didn't find a duplicate.
- [X] I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
- [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/).

### Steps to reproduce

1. Uploads images to the server
2. Open Android app navigate to 'Media'

**Thumbnails for images or videos not being loaded.
But**

1. Navigate to All files and browse the directory where you just uploaded
2. Change the views to grid (thumbnail view)
3. It will generate thumbnail
4. Navigate back to Media

**Now you can view the thumbnails.**

### Expected behaviour

Thumbnails should be able to preview.

### Actual behaviour

Thumbnails are not being loaded. But on IOS this isn't a problem. Only on Android.

![Screenshot_20231111-040146](https://github.com/nextcloud/android/assets/7610855/87174012-802a-48bb-92b5-f8b30063a4de)

### Android version

14

### Device brand and model

Pixel 8

### Stock or custom OS?

Stock

### Nextcloud android app version

3.26.0

### Nextcloud server version

25.0.2

### Using a reverse proxy?

No

### Android logs

_No response_

### Server error logs

_No response_

### Additional information

Can update with logs if necessary.

Contributor guide

Open the contributing guide

Assessment

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