nextcloud / nextcloud/activity

Document activity mails are not working anymore

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#1,839 2 comments 3 reactions 0 assignees View on GitHub

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0. Needs triage bug feature: email
Dominant language
JavaScript
Stars
145
Forks
72
Avg merge
6d 9h
Merged PRs (30d)
42

Description

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Steps to reproduce
  1. Create a shared folder
  2. Mark all checkboxes for mail notification for Activities in the Notification settings and choose send mail as soon as possible
  3. Add document with different user account
Expected behaviour

When a file is uploaded, created or deleted a mail should be sent to notify users. The problem seems to exist since I updated to Nextcloud 30.

I have marked all checkboxes for mail in the Notification settings for the user and set send mail as soon as possible, but no notification mails are sent. Email settings are correct, as send_testmail is working fine as well as mails are sent to new created users. When a user is added to a new group, the notification mail is also working. It seems the problem is only related to document activities.

Actual behaviour

Mail for document activities are not sent

Server configuration

Web server: Apache 2.4.62 on Debian

Database: MariaDB 10.11.6

PHP version: 8.2

Nextcloud version: 30.0.1 and 30.0.2

List of activated apps 
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
  • activity: 3.0.0
  • admin_audit: 1.20.0
  • bruteforcesettings: 3.0.0
  • checksum: 1.2.5
  • cloud_federation_api: 1.13.0
  • contactsinteraction: 1.11.0
  • dav: 1.31.1
  • federatedfilesharing: 1.20.0
  • federation: 1.20.0
  • files: 2.2.0
  • files_antivirus: 5.6.0
  • files_downloadactivity: 1.17.0
  • files_downloadlimit: 3.0.0
  • files_reminders: 1.3.0
  • files_sharing: 1.22.0
  • files_trashbin: 1.20.1
  • logreader: 3.0.0
  • lookup_server_connector: 1.18.0
  • nextcloud_announcements: 2.0.0
  • oauth2: 1.18.1
  • password_policy: 2.0.0
  • privacy: 2.0.0
  • provisioning_api: 1.20.0
  • related_resources: 1.5.0
  • serverinfo: 2.0.0
  • settings: 1.13.0
  • theming: 2.5.0
  • twofactor_backupcodes: 1.19.0
  • updatenotification: 1.20.0
  • user_ldap: 1.21.0
  • viewer: 3.0.0
  • workflowengine: 2.12.0
Nextcloud configuration 
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "trashbin_retention_obligation": "auto, 2",
        "overwrite.cli.url": "https:\/\/cloud.example.com\/",
        "dbtype": "mysql",
        "version": "30.0.2.2",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "ldapIgnoreNamingRules": false,
        "ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory",
        "mail_smtpmode": "sendmail",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "25",
        "enable_previews": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "maintenance": false,
        "theme": "",
        "loglevel": 0,
        "log_type": "file",
        "logfile": "\/var\/log\/nextcloud\/nextcloud.log",
        "logdateformat": "F d, Y H:i:s",
        "updater.release.channel": "stable",
        "default_language": "de_DE",
        "default_locale": "de",
        "knowledgebaseenabled": false,
        "skeletondirectory": "",
        "appstoreenabled": true,
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "encryption.legacy_format_support": false,
        "encryption.key_storage_migrated": false,
        "activity_use_cached_mountpoints": false,
        "default_phone_region": "AT",
        "maintenance_window_start": 1,
        "mail_sendmailmode": "smtp",
        "app_install_overwrite": [
            "files_downloadactivity"
        ],
        "filelocking.enabled": false
    }
}
Browser

Browser name: Firefox

Browser version: 128.2.0esr

Operating system: Mac

Browser log

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First steps

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  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the issue with the listed shared-folder steps on Nextcloud 30.0.1 or 30.0.2, using the activity app 3.0.0 and immediate mail delivery. Compare document activity notifications with the working send_testmail, user-creation, and group-membership mails. Done means mails are sent for file upload, creation, and deletion when the corresponding activity settings are enabled.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript, php
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
28/100

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