musescore / musescore/MuseScore

Consistent crashing opening/playing back a file, segmentation fault

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#15,965 1 comment 0 reactions 1 assignee View on GitHub

@cbjeukendrup is already working on this.

Since Feb 22, 2023.

crash
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Description

Describe the bug
A pupil at my organisation is eager to upgrade from MS 3 to 4, but every time he open his work in MuseScore 4, the application crashes immediately with a segmentation fault (as reported by running in debug mode)

To Reproduce
Steps to reproduce the behavior:

  1. Open the file
  2. It crashes

I've also tried:

  1. Export to MIDI in Musescore 3
  2. Open in MuseScore 4

And:

  1. Export to MusicXML in Musescore 3
  2. Open in MuseScore 4.

Expected behavior
The file opens and plays without issue.

Screenshots
N/A

Platform information

  • OS: macOS Monterey, M1

Additional context
Opening it as MusicXML in MuseScore 4 gets it as far as a certain bar (second page, top line - forgive me, I'm not terribly music theory aware), and then it crashes every time. Tried to remove the notes at the point which it crashes in MuseScore 3, but still no luck.

The problematic file is assessed work, thus I can't upload it publicly. If a dev would like to investigate, please comment and I'll send you the file. I also have a crash log from macOS.

Oh, and if it matters, installed via Muse Hub.

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