mozilla / mozilla/fxa

Email codes are sent for login flows that don't ask for one

Open
#20,968 1 comment 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

Dominant language
TypeScript
Stars
685
Forks
237
Avg merge
2d 17h
Merged PRs (30d)
136

Description

Description

Users keep getting email codes to confirm sign–ins even though they're not asked for one in their flow.

Steps to reproduce

From https://support.mozilla.org/en-US/questions/1596208#answer-1836377 (and similar reports):

"when I login to Mozilla support I get an email with a numerical code to prove it's me. However I can't see anywhere to input this - there was no notification at login. It doesn't stop me from logging in to support so it seems redundant."

Expected result

Codes either required to enter, or not sent out.

Actual result

Users receiving codes with no idea what to do with them.

Environment

This particular flow is https://support.mozilla.org/en-US/users/auth

┆Issue is synchronized with this Jira Task

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the login flow at support.mozilla.org/en-US/users/auth and trace how email codes are triggered and consumed. Compare the flow's requested verification state with the message-sending behavior. Done means codes are required and usable in the flow, or are not sent when no code input is presented.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
authentication
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
48/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.