mozilla / mozilla/fxa

Confusing message from firefox.com/pair on iOS

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#18,061 5 comments 0 reactions 0 assignees View on GitHub

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Dominant language
TypeScript
Stars
685
Forks
237
Avg merge
2d 17h
Merged PRs (30d)
136

Description

Description

When signing up a new phone and linking it to an existing account, you're told to visit firefox.com/pair to link your account. If you do this on Firefox iOS on iPad you don't get the helpful message "use a computer" message.

Steps to reproduce

With Firefox on iPadOS, visit firefox.com/pair and observe the message.

Expected result

On Firefox on an iPhone you get the following message:

Connecting your mobile device with your Mozilla account
Open Firefox on your computer, visit firefox.com/pair, and follow the on-screen instructions to connect your mobile device.

Actual result

On Firefox on iPadOS you get this message:

Oops! It looks like you’re not using Firefox.
Switch to Firefox and open this page to connect another device.

Environment

Firefox 132.1 (47104)
iPadOS 18.1.1

┆Issue is synchronized with this Jira Task

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start at the firefox.com/pair entry point and reproduce the behavior on iPadOS, then compare it with the iPhone response shown in the issue. Done means Firefox on iPad displays the helpful computer-linking message instead of the "not using Firefox" message.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios, typescript
Domain
frontend, mobile-dev
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
45/100

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