mozilla / mozilla/bugbot

"Severity not set" needinfo sent after 1 week instead of 2

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#2,905 2 comments 0 reactions 0 assignees View on GitHub

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Dominant language
Python
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Forks
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Avg merge
2d 2h
Merged PRs (30d)
16

Description

It seems that bugbot has started sending "severity not set" needinfos after 1 week instead of 2 (example).

Our team is already struggling to maintain a 2-week triage response time, so we would prefer that the time period not be reduced to 1 week.

If there's a desire for a shorter time period from other teams, perhaps it can be made configurable per Bugzilla component?

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by tracing the bugbot path that sends the "severity not set" needinfo and identify where the one-week interval is determined. Use the linked Bugzilla example to reproduce or verify the behavior, then confirm that the interval remains two weeks or is configurable per Bugzilla component.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
tooling
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
55/100

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