Inability to retrieve user accounts from EntraID through Webjob\FunctionApp -TrackingID#2406031420000580

Good morning,

this ticket has been opened to report an issue about the Graph API graphServiceClient.Users.Request: this method, used to get all the enabled users (filter "accountEnabled eq true") in EntraID of the tenant, reports zero users found (see "First call graph - users found: 0" in attached log screenshot, webjob_log) for most of the times.

The Graph API is in a function App metod called by a scheduled webjob. Sometimes the method seems to work correctly especially if it is executed manually.
In the attached screenshot Graph_Code it is reported the Graph API used call (Graph v4.54).
I have also attached the permission assigned to the logic App (screenshot Permission)

The same code is already used for a similar application for another tenant without the issue.

I have also executed the same Graph method in the tenant through Graph Explorer (https://graph.microsoft.com/v1.0/users?$count=true&$filter=(accountEnabled eq true) ) with no issue.

We have already opened a ticket to Azure ( TrackingID#2406031420000580) to analize this issue and it was requested to open also a parallel ticket on Github.

Could you verify why the Graph method graphServiceClient.Users.Request could return zero users found without generating a more specific exceptions?

Regards,
Andrea

Attachment:
-Permission:

-Graph_Code:

-webjob_log:

Start by reviewing the Graph_Code attachment and the webjob_log showing the first call returning zero users, then compare the scheduled WebJob/Function App request with the successful Graph Explorer query. Done means identifying a reproducible cause or documenting why graphServiceClient.Users.Request can return an empty result without a specific exception.