microsoftgraph / microsoftgraph/microsoft-graph-comms-samples

MS team bot fails to join the meeting with internal server erorr

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Description

Describe the issue
I am testing MS teams bot with my own domain (no ngrock) and it fails with internal server error.

Expected behavior
It is expected that the bot will join the meeting/call

Graph SDK (please complete the following information):
Microsoft.Graph 4.18
Microsoft.Graph.Communications.Calls 1.2.0.5022
Microsoft.Skype.Bots.Media 1.24.0.36-alpha

Call ID
Call ID: 531f5a00-568a-48f9-a924-f6ef33539113
Time: 1.10 AM IST 08 October

Logs
{"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"deleted","resource":"/app/calls/4e1f5700-f12e-4603-8e2a-74f93c916c1f","resourceUrl":"/communications/calls/4e1f5700-f12e-4603-8e2a-74f93c916c1f","resourceData":{"@odata.type":"#microsoft.graph.call","state":"terminated","resultInfo":{"@odata.type":"#microsoft.graph.resultInfo","code":500,"subcode":7112,"message":"Server Internal Error. DiagCode: 500#7112.@"},"chatInfo":{"@odata.type":"#microsoft.graph.chatInfo","threadId":"19:meeting_YjU2ZmE1M2UtOGVhZi00OWJlLWJhNGItZGNlNWQyOTk4Mjcx@thread.v2","messageId":"0"},"meetingInfo":{"@odata.type":"#microsoft.graph.organizerMeetingInfo","organizer":{"@odata.type":"#microsoft.graph.identitySet","user":{"@odata.type":"#microsoft.graph.identity","id":"0de038b4-5c99-43d7-928b-32abd36c49f5","tenantId":"460f56dd-4e87-4c6b-8d03-2a700501da93"}}},"callChainId":"042b76e5-9344-4c7f-bfbc-cc652e9ba1f9"}}]}
X-Microsoft-Skype-Chain-ID=042b76e5-9344-4c7f-bfbc-cc652e9ba1f9
Scenario-Id=5d16ce5b-0a80-446a-9619-01001f4ca06f
X-Microsoft-Skype-Message-ID=d4f09f3c-d291-4058-9360-200ed4a51243
Accept=application/json
Authorization=Bearer eyJhbGciOiJSUzI1NiIsImtpZCI6IlB1SGdMbkVNLU0xVmx4U3p5MTBCVDZoRl9hRSIsInR5cCI6IkpXVCIsIng1dCI6IlB1SGdMbkVNLU0xVmx4U3p5MTBCVDZoRl9hRSJ9.eyJ0aWQiOiI0NjBmNTZkZC00ZTg3LTRjNmItOGQwMy0yYTcwMDUwMWRhOTMiLCJhcHBpZCI6IjI2YTE4ZWJjLWNkZjctNGE2YS05MWNiLWJlYjM1MjgwNWU4MSIsIm5iZiI6MTY2NTE2ODM0NywiZXhwIjoxNjY1MTY4NjQ3LCJpc3MiOiJodHRwczovL2FwaS5ib3RmcmFtZXdvcmsuY29tIiwiYXVkIjoiY2EzMDYxZDctZDg0YS00NWEwLWIxOWYtYjlkNGJiYTkwY2E5In0.UKzcxXLtcZA58XrfFKTz39ns4bPMPEZmicAco9jGnG0YJVTutc9w-ZaVQHXqwnzluZ7j7aBy87zrqhZ5_jSjFL8bg_4hbj9Xr7ztTy6Fb-eWGgHdd-muA8U1HNxd55fVlVYOPvs1RrkjdWy5tjckDaurGIkJFxM9h8uZLzIQtj_3_muI0hEpSTUZhs-r4tYmv_6T8xgH8DBxtP0SK0nHaOSJIbP9A-uVxQsFF_m4RkbyQbHWR4o6tO1uavndzWVvL5HNAaahWhvDcaDrNhzsv-fMBs-VlcZ8dzKW9aEaWuVhqzHTa3zRUW-Ac9VZJzgoEmGtPDQXTkqJGMS_FUkOSQ
Host=learnm365.in.net
User-Agent=Microsoft-Skype/3.0,(Calling/1.0)

Additional context
Add any other context about the problem here.

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No repository file, test, or entry point is identified. Start by reproducing the meeting-join failure with the listed Graph SDK versions and compare the call-termination log, result code 500, and subcode 7112; done means identifying a repository-side cause or documenting the required configuration or external-service diagnosis.

Written by the indexing model from the issue text.

Assessment

Domain
api, backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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