microsoftgraph / microsoftgraph/microsoft-graph-comms-samples

Unable to retrieve details for PSTN calls

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Description

Hi,
I'm trying to retrieve all the details for PSTN calls following these steps:

  1. retrieve all PSTN calls using the getPstnCalls method
  2. for each call I use the method /communications/callRecords/{id} with callId as {id} (I've also tried the id field of pstnCallLogRow)
  3. I always get the error "Could not find the requested call record. Records about calls or online meetings that started more than 30 days ago are not available."

I've tried the same procedure with getDirectRoutingCalls using the correlationId and in this case I am able to retrieve all call details (sessions, segments and other information).

Is it possible to retrieve details for PSTN calls?

Thanks in advance

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  3. Fork the repository and make your change on a branch.
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Research direction

Start by reviewing the reported getPstnCalls flow and the /communications/callRecords/{id} request, including the callId and pstnCallLogRow id variants. Compare it with the working getDirectRoutingCalls and correlationId flow. Done requires confirming whether PSTN call details are supported and identifying the correct retrieval path or documenting the limitation.

Written by the indexing model from the issue text.

Assessment

Domain
api
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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