microsoftgraph / microsoftgraph/microsoft-graph-comms-samples

SimpleIvrBot sample doesn't answer the calls

Open
#469 2 comments 1 reaction 0 assignees View on GitHub

Nobody has claimed this yet.

Dominant language
No language data
Stars
253
Forks
275
Avg merge
1d 5h
Merged PRs (30d)
1

Description

Hello everyone,
I'm trying to run the SimpleIVRBot following the instructions in the README file (https://github.com/microsoftgraph/microsoft-graph-comms-samples/blob/master/Samples/V1.0Samples/StatelessSamples/SimpleIvrBot/README.md) but the bot is not answering the incoming calls.

I went through all the steps described:
created the application
created the bot using the Bot Channels Registration.
Authorized the application
Updated the appsettings with appID, secret and base url
Added the Teams call channel including the base URL get by publishing the application from VS
added the Bot in teams.

My expectation is that the Bot should automatically answer all the calls for the user where I added the bot but it doesn't.
I don't get any error either.
Finally, the App Insights are enabled but they didn't even detect any failed attempt to connect.

Is something missing form the README instructions?

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the SimpleIVRBot README and compare each listed setup step with the reported application, bot, Teams call channel, appsettings, and published base URL. Reproduce an incoming call and inspect App Insights for evidence of whether the bot receives it. Done means identifying the missing prerequisite or documenting that the README instructions are sufficient.

Written by the indexing model from the issue text.

Assessment

Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.