microsoftgraph / microsoftgraph/microsoft-graph-comms-samples
Call id after bot transfers
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Description
Dear,
I have a use case where I want to be able to add participants on an ongoing call.
Use case is that a bot transfers a call to an employee. The moment the transfer is done, the bot is out of the conversation.
How can i get the call id of the transferred call? It is a pitty that this is not the same callid or at least I would like to have the callid of the new call after the transfer. Any idea on how to achieve this?
Currently I am letting the bot in the call and I am inviting a third person in the call, but that limits the abilities of further processing the call (for example consult and transfer are not working anymore in this case...)
W
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Research direction
Review the Microsoft Graph Communications Samples context and the described bot-transfer flow first. Determine whether the transferred call exposes a new call ID that can be used to add participants and preserve consult or transfer behavior; done means documenting or implementing a confirmed way to obtain that ID.
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Assessment
- Domain
- api, backend
- Issue type
- Feature
- Difficulty
- 5/5
- Estimated time
- Over a week
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100