microsoftgraph / microsoftgraph/microsoft-graph-comms-samples
Can not get recording location and token when we end the call directly in Record Response Graph API
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Description
I would like to focus your attention on Record Response API This API sends us callback notification with Recording Location URL and Recording Access Token on the following cases:
- When we input some keypad as stopTones (*, #, 1, 2, etc.) to stop the recording completely.
- When we keep on recording our voice for 2 min duration
- When events like maxSilenceTimeoutInSeconds get triggered
But the issue here is when we end the call directly from the customer phone before max duration reached(2 min) OR maxSilenceTimeoutInSeconds OR without passing stopTones, we didn't get any callback notifications i.e. we lose our recordings.
Is there any way or workaround to resolve this issue?
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First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with the linked Record Response API documentation and the callback behavior for direct call termination. Reproduce the documented completion cases and a customer hang-up, then verify whether a recording location and access token callback is specified; done means confirming supported behavior or documenting a valid workaround.
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Assessment
- Domain
- api
- Issue type
- Bug
- Difficulty
- 5/5
- Estimated time
- Over a week
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100