microsoftgraph / microsoftgraph/microsoft-graph-comms-samples
IVR scenarios
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Description
Describe the issue
In the documentation - IVR scenarios , it says
Playing an audio prompt - for example, when a call is placed in a customer service agent's
queue.
Record - for example, to record the caller's audio, usually after they heard a prompt with
options.
How can I implement that? any sample? I would need the callId (resourceId) , how can I get it?
What kind of application should I develop in order to get the callId of the current call of any user in the queue?
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First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with the linked Microsoft Graph documentation for IVR scenarios and review how it describes playing prompts, recording audio, and obtaining a callId or resourceId. Clarify which application context and queue event provide the current call identifier, then document or link a working sample that answers these questions.
Written by the indexing model from the issue text.
Assessment
- Domain
- api, documentation
- Issue type
- Documentation
- Difficulty
- 5/5
- Estimated time
- Over a week
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100