microsoft / microsoft/winget-pkgs
[Package Issue]: Zoom.Zoom Incorrect Installed Version Reported
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Description
Please confirm these before moving forward
- I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
- I have not been informed if the issue is resolved in a preview version of the winget client.
Category of the issue
No applicable update found.
Brief description of your issue
When Zoom.Zoom in installed in the Machine Scope it does not correctly report the Installed Version, instead it reports its less than ( > ) the currently available version
Problematic Machine Scope Install
winget list zoom.zoom
Name Id Version
Zoom(64bit) Zoom.Zoom > 5.12.10137
Compared to the User Scope
Name Id Version Available
-----------------------------------
Zoom Zoom.Zoom 5.12.8964 5.12.10137
This causes problems as Winget Update isn't able to detect upgrades as the Installed version will always match the Available version.
I suspect specify the ProductCode or UpgradeCode is causing this problem within Zoom.Zoom.installer.yaml
AppsAndFeaturesEntries:
- DisplayName: Zoom(64bit)
DisplayVersion: 5.12.6 (10137)
ProductCode: '{8A24B3AE-F70D-4FA5-8A8D-AB84595A891C}'
UpgradeCode: '{C819B794-A45C-4F27-9860-0C86492A52CC}'
Steps to reproduce
Installing an older version of Zoom
Install an older version of Zoom.Zoom will cause this issue to occur but only in the Machine Scope
winget install zoom.zoom --silent --scope machine --version 5.12.8964
Actual behavior
This should be the same as the User
Install an older version of Zoom.Zoom
winget install zoom.zoom --silent --scope machine --version 5.12.8964
Run Winget List
winget list zoom.zoom
Name Id Version
Zoom(64bit) Zoom.Zoom > 5.12.10137
Expected behavior
This should behave exactly the same as the User Scope version
Install an older version of Zoom.Zoom
winget install zoom.zoom --silent --scope user --version 5.12.8964
Run Winget List
winget list zoom.zoom
Name Id Version
Zoom(64bit) Zoom.Zoom > 5.12.10137
Environment
C:\Users\******>winget --info
Windows Package Manager v1.3.2691
Copyright (c) Microsoft Corporation. All rights reserved.
Windows: Windows.Desktop v10.0.19043.2130
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.18.2691.0
Logs: %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\DiagOutputDir
Links
---------------------------------------------------------------------------
Privacy Statement https://aka.ms/winget-privacy
License Agreement https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale
Environment:
- Windows 10 Pro 21H2 Build 19044.1706
- WinGet
Screenshots and Logs
When installed in User Scope


When installed in Machine Scope


Note: The correct version of Zoom is installed

Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by inspecting Zoom.Zoom.installer.yaml, especially its AppsAndFeaturesEntries ProductCode and UpgradeCode, then reproduce the machine-scope installation with winget install zoom.zoom --silent --scope machine --version 5.12.8964 and run winget list zoom.zoom. Done means the installed version is reported as 5.12.8964 rather than > 5.12.10137, matching the user-scope behavior.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- yaml
- Domain
- tooling
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 48/100