microsoft / microsoft/winget-pkgs

[Package Issue]: Cisco.CiscoWebexMeetings

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Description

### Please confirm these before moving forward

- [x] I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
- [x] I have not been informed if the issue is resolved in a preview version of the winget client.

### Category of the issue

Other

### Brief description of your issue

Winget reports an incorrect installed version for Cisco Webex Meetings. The Webex application shows version 46.3.1.34493 as installed and up to date, while `winget update` reports the installed version as 45.6.1 and suggests an available update to 45.6.4.8. This indicates a mismatch between winget metadata and the actual installed application version.

### Steps to reproduce

1. Install Cisco Webex Meetings from official source. I just did manual update.
2. Open Webex and verify version (e.g., 46.x) from the app UI.
3. Run the following command:
winget update
4. Observe that winget reports an older installed version (45.x) and suggests an update.

### Actual behavior

Winget incorrectly detects the installed version of Cisco Webex Meetings as 45.x, while the application itself is on a newer version (46.x). As a result, winget suggests an unnecessary or incorrect update.

### Expected behavior

Winget should correctly detect the installed version (46.x) and not suggest an update when the application is already up to date.

### Environment

```raw
C:\Users\Admin>winget --info
Windows Package Manager v1.28.220
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.26200.8039
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.28.220.0

Winget Directories
-------------------------------------------------------------------------------------------------------------------------------
Logs %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\DiagOutputDir
User Settings %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\settings.json
Portable Links Directory (User) %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User) %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root C:\Program Files\WinGet\Packages
Portable Package Root (x86) C:\Program Files (x86)\WinGet\Packages
Installer Downloads %USERPROFILE%\Downloads
Configuration Modules %LOCALAPPDATA%\Microsoft\WinGet\Configuration\Modules

Links
---------------------------------------------------------------------------
Privacy Statement https://aka.ms/winget-privacy
License Agreement https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale

Admin Setting State
--------------------------------------------------
LocalManifestFiles Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride Disabled
LocalArchiveMalwareScanOverride Disabled
ProxyCommandLineOptions Disabled
DefaultProxy Disabled

Webex version: 46.3.1.34493 (from app UI)
```

### Screenshots and Logs

Attached screenshot shows mismatch between winget reported version (45.x) and actual Webex version (46.x).

Image

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the mismatch with `winget update` and compare its reported 45.x value with the Webex UI version 46.3.1.34493. Inspect the package metadata for Cisco.CiscoWebexMeetings and determine whether it accounts for the installed-version result; the issue is done when winget identifies the installed version correctly and no longer proposes an unnecessary update.

Written by the indexing model from the issue text.

Assessment

Domain
tooling
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
48/100

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