microsoft / microsoft/winget-pkgs
[Package Issue]: Cisco.CiscoWebexMeetings
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Description
### Please confirm these before moving forward
- [x] I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
- [x] I have not been informed if the issue is resolved in a preview version of the winget client.
### Category of the issue
Other
### Brief description of your issue
Winget reports an incorrect installed version for Cisco Webex Meetings. The Webex application shows version 46.3.1.34493 as installed and up to date, while `winget update` reports the installed version as 45.6.1 and suggests an available update to 45.6.4.8. This indicates a mismatch between winget metadata and the actual installed application version.
### Steps to reproduce
1. Install Cisco Webex Meetings from official source. I just did manual update.
2. Open Webex and verify version (e.g., 46.x) from the app UI.
3. Run the following command:
winget update
4. Observe that winget reports an older installed version (45.x) and suggests an update.
### Actual behavior
Winget incorrectly detects the installed version of Cisco Webex Meetings as 45.x, while the application itself is on a newer version (46.x). As a result, winget suggests an unnecessary or incorrect update.
### Expected behavior
Winget should correctly detect the installed version (46.x) and not suggest an update when the application is already up to date.
### Environment
```raw
C:\Users\Admin>winget --info
Windows Package Manager v1.28.220
Copyright (c) Microsoft Corporation. All rights reserved.
Windows: Windows.Desktop v10.0.26200.8039
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.28.220.0
Winget Directories
-------------------------------------------------------------------------------------------------------------------------------
Logs %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\DiagOutputDir
User Settings %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\settings.json
Portable Links Directory (User) %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User) %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root C:\Program Files\WinGet\Packages
Portable Package Root (x86) C:\Program Files (x86)\WinGet\Packages
Installer Downloads %USERPROFILE%\Downloads
Configuration Modules %LOCALAPPDATA%\Microsoft\WinGet\Configuration\Modules
Links
---------------------------------------------------------------------------
Privacy Statement https://aka.ms/winget-privacy
License Agreement https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale
Admin Setting State
--------------------------------------------------
LocalManifestFiles Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride Disabled
LocalArchiveMalwareScanOverride Disabled
ProxyCommandLineOptions Disabled
DefaultProxy Disabled
Webex version: 46.3.1.34493 (from app UI)
```
### Screenshots and Logs
Attached screenshot shows mismatch between winget reported version (45.x) and actual Webex version (46.x).
Contributor guide
Research direction
Start by reproducing the mismatch with `winget update` and compare its reported 45.x value with the Webex UI version 46.3.1.34493. Inspect the package metadata for Cisco.CiscoWebexMeetings and determine whether it accounts for the installed-version result; the issue is done when winget identifies the installed version correctly and no longer proposes an unnecessary update.
Written by the indexing model from the issue text.
Assessment
- Domain
- tooling
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Quiet
- Clarity
- Mostly clear
- Newbie friendliness
- 48/100