microsoft / microsoft/winget-pkgs

[Package Issue]: TrackerSoftware.PDF-XChangeStandard & TrackerSoftware.PDF-Tools

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#344,411 3 comments 0 reactions 0 assignees View on GitHub
Error-Hash-Mismatch Issue-Task Needs-Triage Package-Update
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Description

### Please confirm these before moving forward

- [x] I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
- [x] I have not been informed if the issue is resolved in a preview version of the winget client.

### Category of the issue

Installer hash mismatch.

### Brief description of your issue

The Installation of TrackerSoftware.PDF-XChangeStandard and TrackerSoftware.PDF-Tools fails due to an installer hash mismatch. This error occurs while running the installation via WinGet.

### Steps to reproduce

winget install --id "TrackerSoftware.PDF-XChangeStandard" --source "winget" --silent --accept-package-agreements --accept-source-agreements --verbose-logs

winget install --id "TrackerSoftware.PDF-Tools" --source "winget" --silent --accept-package-agreements --accept-source-agreements --verbose-logs

### Actual behavior

The package downloads successfully, but the installation fails with an error stating that the installer hash does not match.

### Expected behavior

The package should install without any hash mismatch issues.

### Environment

```raw
winget --info
Windows Package Manager v1.12.470
Windows: Windows.Desktop v10.0.26200.7840
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.27.470.0
```

### Screenshots and Logs

winget install --id "TrackerSoftware.PDF-XChangeStandard" --source "winget" --silent --accept-package-agreements --accept-source-agreements --verbose-logs
Found PDF-XChange Standard [TrackerSoftware.PDF-XChangeStandard] Version 10.8.2.407
This application is licensed to you by its owner.
Microsoft is not responsible for, nor does it grant any licenses to, third-party packages.
Downloading https://www.pdf-xchange.com/StandardV10.x64.msi
██████████████████████████████ 66.1 MB / 66.1 MB
Installer hash does not match; this cannot be overridden when running as admin

winget install --id "TrackerSoftware.PDF-Tools" --source "winget" --silent --accept-package-agreements --accept-source-agreements --verbose-logs
Found PDF-Tools [TrackerSoftware.PDF-Tools] Version 10.8.2.407
This application is licensed to you by its owner.
Microsoft is not responsible for, nor does it grant any licenses to, third-party packages.
Downloading https://www.pdf-xchange.com/ToolsV10.x64.msi
██████████████████████████████ 382 MB / 382 MB
Installer hash does not match; this cannot be overridden when running as admin

Contributor guide

Open the contributing guide

Research direction

No file or test is named in the issue. Start by running the two supplied winget install commands and inspect the package metadata for TrackerSoftware.PDF-XChangeStandard and TrackerSoftware.PDF-Tools against the downloaded installers. Done means both packages install without an installer hash mismatch.

Written by the indexing model from the issue text.

Assessment

Domain
cli
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
48/100

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