microsoft / microsoft/winget-pkgs
[Package Issue]: Microsoft Office
- Dominant language
- No language data
- Stars
- 11.1k
- Forks
- 9.7k
- PR merge metrics
- PR metrics pending
Description
### Please confirm these before moving forward
- [x] I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
- [x] I have not been informed if the issue is resolved in a preview version of the winget client.
### Category of the issue
Installation issue.
### Brief description of your issue
Installing Microsoft Office from an import `.json` file results in an empty setup shell that shows no progress
### Steps to reproduce
Create an import file with the following contents:
```js
{
"$schema" : "https://aka.ms/winget-packages.schema.2.0.json",
"CreationDate" : "2025-07-03T08:44:18.732-00:00",
"Sources" :
[
{
"Packages" :
[
{
"PackageIdentifier" : "Microsoft.Office"
},
],
"SourceDetails" :
{
"Argument" : "https://cdn.winget.microsoft.com/cache",
"Identifier" : "Microsoft.Winget.Source_8wekyb3d8bbwe",
"Name" : "winget",
"Type" : "Microsoft.PreIndexed.Package"
}
}
],
"WinGetVersion" : "1.11.400"
}
```
and run `winget import -i `
### Actual behavior
The setup.exe screen opens and shows a moving progress bar in the tasklist, but no progress is seen.
### Expected behavior
Microsoft Office is installed.
### Environment
```raw
Windows Package Manager v1.6.10121
Copyright (c) Microsoft Corporation. All rights reserved.
Windows: Windows.Desktop v10.0.26100.1742
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.21.10120.0
Winget Directories
-----------------------------------------------------------------------------------------------------------------------
Logs %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Diag…
User Settings %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\sett…
Portable Links Directory (User) %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User) %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root C:\Program Files\WinGet\Packages
Portable Package Root (x86) C:\Program Files (x86)\WinGet\Packages
Installer Downloads %USERPROFILE%\Downloads
Links
---------------------------------------------------------------------------
Privacy Statement https://aka.ms/winget-privacy
License Agreement https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale
Admin Setting State
--------------------------------------------------
LocalManifestFiles Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride Disabled
LocalArchiveMalwareScanOverride Disabled
```
### Screenshots and Logs
_No response_
Contributor guide
Research direction
Start by reproducing the issue with the supplied import JSON and the `winget import -i ` entry point on the stated Windows environment. Compare the import behavior for `Microsoft.Office` with the expected installation flow, using the available winget logs if needed. Done means the import installs Microsoft Office rather than leaving an apparently inactive setup shell.
Written by the indexing model from the issue text.
Assessment
- Domain
- cli, operating-systems
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 30/100