microsoft / microsoft/winget-pkgs

[Package Issue]: Adobe.Acrobat.Reader.64-bit

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Description

Please confirm these before moving forward
  • I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
  • I have not been informed if the issue is resolved in a preview version of the winget client.
Category of the issue

Other

Brief description of your issue

Similarly as in bug #236191, if you have Adobe Acrobat Pro 2025.001.20432 installed from the Creative Cloud Desktop management app (as of 2025-03-31T02:33Z), Winget recognizes it as Adobe.Acrobat.Reader.64-bit version 25.001.20432 and tries to update it to 25.001.20435 unsuccessfully.

Steps to reproduce
  1. Install Adobe Acrobat Pro from the Adobe Creative Cloud Desktop app with a paid subscription.
  2. Run winget update --all.
Actual behavior

The following warning popup is shown:

The Installer requires that you uninstall Adobe Acrobat
(64-bit) before continuing this installation, in order to
avoid application conflict. Please follow these steps:

1) Cancel this Installer
2) Go to the "Programs and Features" Control Panel,
located at
Start: Settings: Control Panel
3) Highlight the product Adobe Acrobat (64-bit)
and click Remove
4) Relaunch this Installer

And the following message is shown in the terminal: Installer failed with exit code: 1603.

Expected behavior

Winget shouldn't try to replace Acrobat Pro with Acrobat Reader, even if a newer version is available.

Environment
Windows Package Manager v1.10.340
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.26100.3403
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.25.340.0

Winget Directories
-----------------------------------------------------------------------------------------------------------------------
Logs                               %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Diag…
User Settings                      %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\sett…
Portable Links Directory (User)    %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User)       %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root              C:\Program Files\WinGet\Packages
Portable Package Root (x86)        C:\Program Files (x86)\WinGet\Packages
Installer Downloads                %USERPROFILE%\Downloads
Configuration Modules              %LOCALAPPDATA%\Microsoft\WinGet\Configuration\Modules

Links
---------------------------------------------------------------------------
Privacy Statement   https://aka.ms/winget-privacy
License Agreement   https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage            https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale


Group Policy                                        State
-----------------------------------------------------------
Enable Windows Package Manager                      Enabled
Enable Windows Package Manager Settings             Enabled
Enable Windows App Installer Local Manifest Files   Enabled
Enable Windows App Installer Default Source         Enabled
Enable Windows App Installer Microsoft Store Source Enabled

Admin Setting                             State
--------------------------------------------------
LocalManifestFiles                        Enabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride                     Disabled
LocalArchiveMalwareScanOverride           Disabled
ProxyCommandLineOptions                   Disabled
DefaultProxy                              Disabled
Screenshots and Logs

Image

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue with winget update --all and inspect the manifest for Adobe.Acrobat.Reader.64-bit, comparing it with the installed Adobe Acrobat Pro identity described here. Done means winget no longer proposes replacing Acrobat Pro with Acrobat Reader, while valid Reader updates still work.

Written by the indexing model from the issue text.

Assessment

Domain
cli
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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