microsoft / microsoft/winget-pkgs
[Package Issue]: Maxon.CinebenchR23 - Fails to start
Nobody has claimed this yet.
- Dominant language
- No language data
- Stars
- 11.1k
- Forks
- 9.7k
- Avg merge
- 1h 32m
- Merged PRs (30d)
- 376
Description
Please confirm these before moving forward
- I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
- I have not been informed if the issue is resolved in a preview version of the winget client.
Category of the issue
Installation issue.
Brief description of your issue
Maxon.CinebenchR23 - Deployed package does not read libraries from the appropriate location
Steps to reproduce
- Open a Windows Terminal in Admin mode
- Run
winget install Maxon.CinebenchR23 - Restart the Windows Terminal
- Run
cinebench
Actual behavior
Dialog showing a missing library libmmd.dll appears.
Seems to be an error in the WinGet link generated at C:\Users\[User]\AppData\Local\Microsoft\WinGet\Links\Cinebench.exe, as the application is not running within its current path - as it is only a symlink. The app works when it's run from the actual folder C:\Users\[User]\AppData\Local\Microsoft\WinGet\Packages\Maxon.CinebenchR23_Microsoft.Winget.Source_8wekyb3d8bbwe. The "missing" library is from an Intel C++ Runtime v19, which is not readily available to download from Intel's website.
Expected behavior
Cinebench R23 should open.
Environment
Windows Package Manager v1.8.1911
Copyright (c) Microsoft Corporation. All rights reserved.
Windows: Windows.Desktop v10.0.22631.4112
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.23.1911.0
Winget Directories
-----------------------------------------------------------------------------------------------------------------------
Logs %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Diag…
User Settings %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\sett…
Portable Links Directory (User) %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User) %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root C:\Program Files\WinGet\Packages
Portable Package Root (x86) C:\Program Files (x86)\WinGet\Packages
Installer Downloads [Redacted]
Links
---------------------------------------------------------------------------
Privacy Statement https://aka.ms/winget-privacy
License Agreement https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale
Admin Setting State
--------------------------------------------------
LocalManifestFiles Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride Disabled
LocalArchiveMalwareScanOverride Disabled
ProxyCommandLineOptions Disabled
DefaultProxy Disabled
Screenshots and Logs
No response
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing winget install Maxon.CinebenchR23 and launching cinebench through the generated link at %LOCALAPPDATA%\Microsoft\WinGet\Links\Cinebench.exe. Compare that behavior with launching the executable from the package directory under %LOCALAPPDATA%\Microsoft\WinGet\Packages\Maxon.CinebenchR23_Microsoft.Winget.Source_8wekyb3d8bbwe. Done means Cinebench R23 starts without the missing libmmd.dll dialog.
Written by the indexing model from the issue text.
Assessment
- Domain
- cli, tooling
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100