winget upgrade - Citrix Workspace problem

Brief description of your issue

Citrix Workspace is normally identified on systems as package name "Citrix.Workspace" in the winget repository.

On some systems, the package shows up as "CitrixOnlinePluginPackWeb"

Steps to reproduce

Citrix Workspace in my systems normally shows like the following

C:\Windows\System32>winget list | findstr Citrix
Citrix Workspace 2309                    Citrix.Workspace                          23.9.1.104                    winget

for some reason, on some systems the package name is different:

PS C:\Users\***********\Downloads\>  winget list | findstr Citrix
Citrix Workspace 2309                          CitrixOnlinePluginPackWeb                      23.9.1.104

when trying to do an update the operation fails:

C:\Users\***********>winget upgrade CitrixOnlinePluginPackWeb
No available upgrade found.

when trying to do an install instead always with the package name "CitrixOnlinePluginPackWeb" the output is as following:

C:\Users\**********>winget install CitrixOnlinePluginPackWeb
Multiple packages found matching input criteria. Please refine the input.

Name             Id                    Source
---------------------------------------------
Citrix Workspace Citrix.Workspace.LTSR winget
Citrix Workspace Citrix.Workspace      winget

the install for " CitrixOnlinePluginPackWeb" returns the package with ID "Citrix.Workspace".

this stucks me in the upgrade process via winget on multiple workstations

Expected behavior

when the package Citrix Workspace show up with "CitrixOnlinePluginPackWeb" it should upgrade the package Citrix.Workspace

Actual behavior

nothing is happening, running a winget upgrade --all ignores the Citrix Workspace completely

Environment

C:\Users\************>winget --info
Windows Package Manager v1.6.3133
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.22621.2428
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.21.3133.0

Winget Directories
-----------------------------------------------------------------------------------------------------------------------
Logs                               %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Diag…
User Settings                      %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\sett…
Portable Links Directory (User)    %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User)       %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root              C:\Program Files\WinGet\Packages
Portable Package Root (x86)        C:\Program Files (x86)\WinGet\Packages
Installer Downloads                %USERPROFILE%\Downloads

Links
---------------------------------------------------------------------------
Privacy Statement   https://aka.ms/winget-privacy
License Agreement   https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage            https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale

Admin Setting                             State
--------------------------------------------------
LocalManifestFiles                        Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride                     Disabled
LocalArchiveMalwareScanOverride           Disabled

Start by reproducing the reported behavior with the Citrix.Workspace and CitrixOnlinePluginPackWeb identifiers using the winget list, install, and upgrade commands. Then inspect the Citrix package metadata in this repository and verify that the alternate installed name maps to the intended package and is included by winget upgrade --all.