codex chat is not loading

Type: Bug

codex chat is not loading

VS Code version: Code 1.129.1 (8a7abeba6e03ea3af87bfbce9a1b7e48fed567b8, 2026-07-17T15:35:09Z)
OS version: Windows_NT x64 10.0.19045
Modes:

System Info

|Item|Value|
|---|---|
|CPUs|Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz (4 x 2395)|
|GPU Status|2d_canvas: unavailable_software
GPU0: VENDOR= 0xffff [Google Inc. (Microsoft)], DEVICE=0xffff [ANGLE (Microsoft, Microsoft Basic Render Driver (0x0000008C) Direct3D11 vs_5_0 ps_5_0, D3D11-10.0.19041.5794)], DRIVER_VENDOR=SwANGLE, DRIVER_VERSION=10.0.19041.5794 *ACTIVE*
Machine model name:
Machine model version:
direct_rendering_display_compositor: disabled_off_ok
gpu_compositing: disabled_software
multiple_raster_threads: enabled_on
opengl: disabled_off
rasterization: disabled_software
raw_draw: disabled_off_ok
skia_graphite: disabled_off
trees_in_viz: disabled_off
video_decode: disabled_software
video_encode: disabled_software
webgl: unavailable_software
webgpu: unavailable_software
webnn: unavailable_software|
|Load (avg)|undefined|
|Memory (System)|5.86GB (0.63GB free)|
|Process Argv|--crash-reporter-id ae2eaf2a-e4bb-49db-86a6-86ef0e3f784f|
|Screen Reader|no|
|VM|0%|
Extensions (6)

Name|Identifier|Author|Version
---|---|---|---
Black Formatter|ms-python.black-formatter|ms-python|2026.6.0
Python Debugger|ms-python.debugpy|ms-python|2026.6.0
Python|ms-python.python|ms-python|2026.4.0
Pylance|ms-python.vscode-pylance|ms-python|2026.2.1
Python Environments|ms-python.vscode-python-envs|ms-python|1.36.0
Codex – OpenAI’s coding agent|openai.chatgpt|openai|26.715.31925

A/B Experiments

```
vsliv368:30146709
binariesv615:30325510
nativeloc1:31344060
dwcopilot:31170013
dwoutputs:31242946
copilot_t_ci:31333650
e5gg6876:31282496
pythonrdcb7:31342333
6518g693:31463988
aj953862:31281341
6abeh943:31336334
envsactivate1:31551504
cloudbuttont:31379625
3efgi100_wstrepl:31403338
55ia6109:31457054
ec5jj548:31422691
cp_cls_t_966_ss:31526232
4je02754:31466945
c3h7c220:31478652
38bie571_auto:31426784
cp_cls_c_1081:31454833
conptydll_true:31498968
e9c30283:31461165
test_treatment2:31471001
c9b86496:31447327
control_6dc23131:31551522
idci7584:31464702
e3e4d672:31494082
ei9d7968:31496641
chat:31457767
8hig5102:31480529
ah:31461780
89g7j272:31518289
7e187181:31503455
i2gc6536:31499202
52612955:31516516
ghj88844:31499326
h08i8180:31475369
ddid_c:31478207
hmra_i5g22:31518061
7df3h592:31512476
cp_cls_t_1082:31535311
logging_enabled_new:31498466
j0d79568:31499440
jb_cp_cls_t_632:31543129
748c7209:31512887
32d76977:31512328
ha629193:31508444
cdk-lw-on:31524445
f9bf7985:31543584
jh5f2457_c:31540921
8hfba999:31537718
jbcp_cls_pctr_t:31531130
61138546:31518536
cp_intellij_t_nes:31548657
gf14b233:31526830
nes-curr-leftover-1500:31538366
h561g132:31533256
sessions_5:31532894
ihg5j128:31534457
f412h606:31551416
7g2b5551:31542111
nes-ex-cf-euporie-03:31542868
allow-none:31552288
fd5dc207:31551400

```

Start by reproducing the failure with the openai.chatgpt extension in VS Code 1.129.1 on Windows, using the supplied system and extension information as context. Investigate the extension's chat loading path and capture the relevant failure details; done means Codex chat loads successfully in the reported environment.

Written by the indexing model from the issue text.