microsoft / microsoft/shell-intune-samples

Something went wrong [4ulu5]

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Description

Ubuntu 24 (6.17.0-29-generic #29~24.04.1-Ubuntu)

  • uninstall intune
  • all stale secrets eliminated via seahorse (MSAL etc.)
  • other potential remnants of old installations removed:
rm -r ~/.config/microsoft-identity-broker
rm -r ~/.local/state/microsoft-identity-broker
sudo rm -r /var/lib/microsoft-identity-device-broker
sudo rm -r /var/lib/intune
sudo rm -r /var/log/microsoft-identity-device-broker/
sudo rm -r /var/crash/*microsoft_intune*
sudo rm -r /tmp/*microsoft-identity*
  • systemctl --user daemon-reload
  • fresh installation of intune (using a workaround - older install script version - due to another issue with the install script)
  • attempt log in with my usual credentials

.. roughly 3 minutes or so load time, then:

Error Something went wrong. [4ulu5]
Correlation Id: 1a68ed80-988a-42d1-a4dd-22cec3187c1f
Timestamp: 2026-06-10T14:46:56.000Z
DPTI: 4a01a11e7d399655d6b6fdf0cdbb872f0080f20b3a233f29713c84126f8420c9
Message: An unexpected error occurred.
Tag: 4ulu5
Code: 0

Some debug info
journalctl --follow shows some warning messages that might be related

Jun 10 16:49:51 BBNV-0045 gvfsd-wsdd[385100]: Failed to spawn the wsdd daemon: Failed to execute child process “wsdd” (No such file or directory)
Jun 10 16:49:51 BBNV-0045 gvfsd-network[10553]: Couldn't create directory monitor on wsdd:///. Error: Automount failed: Failed to spawn the underlying wsdd daemon.
Jun 10 16:50:38 BBNV-0045 geoclue[2422]: Failed to query location: Query location SOUP error: Not Found
Jun 10 16:50:40 BBNV-0045 geoclue[2422]: Failed to query location: Query location SOUP error: Not Found
Jun 10 16:50:52 BBNV-0045 intune-portal[384157]: oneauth{tag="5zt6h"}: , error:[101], httpStatus:[0], errorMessage:[(pii)]
Jun 10 16:50:52 BBNV-0045 intune-portal[384157]: oneauth{tag="49ayy"}: Generating description for errorCode 3600 subStatus 0
Jun 10 16:50:52 BBNV-0045 intune-portal[384157]: oneauth{tag="49zlh"}: Navigation flow is being dismissed
Jun 10 16:50:52 BBNV-0045 intune-portal[384157]: oneauth{tag="9zkad"}:
Jun 10 16:50:52 BBNV-0045 intune-portal.desktop[384157]: [intune-portal/src/gtk3/actions.rs:101:29] e = Error {
Jun 10 16:50:52 BBNV-0045 intune-portal.desktop[384157]:     context: "Starting a new login",
Jun 10 16:50:52 BBNV-0045 intune-portal.desktop[384157]:     source: Misconfiguration(
Jun 10 16:50:52 BBNV-0045 intune-portal.desktop[384157]:         0,
Jun 10 16:50:52 BBNV-0045 intune-portal.desktop[384157]:     ),
Jun 10 16:50:52 BBNV-0045 intune-portal.desktop[384157]: }
Jun 10 16:52:16 BBNV-0045 rtkit-daemon[1985]: Supervising 13 threads of 8 processes of 1 users.
Jun 10 16:52:16 BBNV-0045 rtkit-daemon[1985]: Supervising 13 threads of 8 processes of 1 users.
Jun 10 16:52:31 BBNV-0045 rtkit-daemon[1985]: Supervising 13 threads of 8 processes of 1 users.
Jun 10 16:52:31 BBNV-0045 rtkit-daemon[1985]: Supervising 13 threads of 8 processes of 1 users.
Jun 10 16:52:52 BBNV-0045 systemd[2932]: Started app-gnome-x\x2dterminal\x2demulator-385308.scope - Application launched by gsd-media-keys.
Jun 10 16:52:57 BBNV-0045 gvfsd-wsdd[385366]: Failed to spawn the wsdd daemon: Failed to execute child process “wsdd” (No such file or directory)
Jun 10 16:52:57 BBNV-0045 gvfsd-network[10553]: Couldn't create directory monitor on wsdd:///. Error: Automount failed: Failed to spawn the underlying wsdd daemon.
Jun 10 16:53:26 BBNV-0045 rtkit-daemon[1985]: Supervising 13 threads of 8 processes of 1 users.
Jun 10 16:53:26 BBNV-0045 rtkit-daemon[1985]: Supervising 13 threads of 8 processes of 1 users.
Jun 10 16:54:21 BBNV-0045 wpa_supplicant[1353]: wlp0s20f3: CTRL-EVENT-SIGNAL-CHANGE above=0 signal=-59 noise=9999 txrate=29200
Jun 10 16:54:24 BBNV-0045 geoclue[2422]: Failed to query location: Query location SOUP error: Not Found
Jun 10 16:54:56 BBNV-0045 geoclue[2422]: Failed to query location: Query location SOUP error: Not Found

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the login attempt on Ubuntu 24 and review the intune-portal entries in journalctl, especially the oneauth error and Misconfiguration source shown here. Compare the installation path with the workaround described in issue #270. Done means identifying the cause of error [4ulu5] or documenting the missing diagnostic information needed to resolve it.

Written by the indexing model from the issue text.

Assessment

Tech stack
bash, shell
Domain
authentication, security
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
35/100

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