[Question]:

Component

Distro

Question

Hello,

I'm using Microsoft OpenTelemetry Distro to add the governance/observability layer to my agent, which is built with Microsoft Agent Framework.

When I run my agent, I can see that all spans are successfully sent to Agent365 Observability with an HTTP 200 response. Here is the log:

DEBUG:microsoft.opentelemetry.a365.core.exporters.agent365_exporter:Found 1 identity groups with 4 total spans to export
DEBUG:microsoft.opentelemetry.a365.core.exporters.agent365_exporter:Exporting 4 spans to endpoint: https://agent365.svc.cloud.microsoft/observabilityService/tenants/<TENANT_ID>/otlp/agents/<AGENT_ID>/traces?api-version=1
DEBUG:microsoft.opentelemetry.a365.core.exporters.agent365_exporter:Sending chunk 1 of 1 (4 spans, 4334 bytes)
DEBUG:urllib3.connectionpool:https://agent365.svc.cloud.microsoft:443 "POST /observabilityService/tenants/<TENANT_ID>/otlp/agents/<AGENT_ID>/traces?api-version=1 HTTP/1.1" 200 564
DEBUG:microsoft.opentelemetry.a365.core.exporters.agent365_exporter:HTTP 200 success on attempt 1. Correlation ID: <CORRELATION_ID>. Response: {"results":[{"spanId":"<SPAN_ID>","sinks":{"flashpoint":{"status":"sent"},"sentinel":{"status":"sent"},"esp":{"status":"sent"}}},{"spanId":"<SPAN_ID_2>","sinks":{"flashpoint":{"status":"se...

However, no activity shows up on the Agent 365 side when I access my agent, specifically in the Activity tab.

Please note that my agent is not a conversational agent, it is not published to a channel (like MS Teams) — it's an agent invoked directly through code calls.

Thank you in advance for your help.

Context

No response