microsoft / microsoft/onnxruntime-genai

DirectML Execution Provider Error: Unable to load D3D12Core.dll

Open
#1,054 3 comments 0 reactions 0 assignees View on GitHub
ep:DML
Dominant language
C++
Stars
1.1k
Forks
354
Avg merge
2d 16h
Merged PRs (30d)
85

Description

**Describe the bug**
When using the prebuilt v0.5.0 DirectML ES runtime on Windows 11 using C++, it fails with the error:

```
D3D Error 887e0003: (19196@617069187) at 00007FF89073B23F - Unable to load D3D12Core.dll. Verify D3D12SDKPath is correct.
Microsoft.Direct3DSrc\D3D\module.cpp(689)\d3d12.dll!00007FF89073B263: (caller: 00007FF89073900E) LogHr(1) tid(4afc) 887E0003 The D3D12 SDK version configuration of the host exe is invalid.
Msg:[Unable to load D3D12Core.dll. Verify D3D12SDKPath is correct.]
```

I've installed the D3D12 Agility SDK runtime files under the D3D12 folder installed in my application folder. I've tried manually setting the D3D12SDKPath environment variable with no change.

**To Reproduce**
Steps to reproduce the behavior:
1. Compile application with onnxruntime-genai DirectML ES
2. Run app

**Expected behavior**
D3D12Core.dll is able to be found, and DirectML ES loads properly.

**Desktop (please complete the following information):**
- OS: Windows 11 23H2 Build 22635.4440
- Agility SDK Version: 1.614.1
- Qt 6.8 with C++ 20

**Additional context**
Add any other context about the problem here.

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reproducing the failure with the prebuilt v0.5.0 DirectML ES runtime on Windows 11 using the reported C++ application setup. Read the DirectML ES loading and D3D12 Agility SDK configuration entry points, then verify the application can load D3D12Core.dll without relying on an environment-variable workaround. Done means DirectML ES loads successfully in the reproduction case.

Written by the indexing model from the issue text.

Assessment

Tech stack
cpp
Domain
ai, desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
45/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.