WSL Error: WslRegisterDistribution failed with error: 0x80370102
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Description
Hi, I tried installing Docker, but once I start it, the engine stops due to a WSL error. I think the problem might be related to the enabling of the **virtualization**. I am currently working on Windows Pro 11. I opened the windows features and made sure the following features are installed: VM-Platform, Windows Subsystem for Linux and Hyper-V. I also entered BIOS to make sure 'Intel (R) Virtualization Technology' is enabled. Moreover, when I enter Task Manager, it appears like virtualization is enabled.
However, when I try to input 'Get-WmiObject -Query "select * from Win32_Processor" | Select-Object -Property Name, VirtualizationFirmwareEnabled' in the terminal (admministrator) I get the following message:
Name VirtualizationFirmwareEnabled
---- -----------------------------
13th Gen Intel(R) Core(TM) i7-1355U False
Nonetheless, when I try to install Ubuntu by using the command ' wsl.exe --install Ubuntu', I get the following error:
Ubuntu ist bereits installiert.
Ubuntu wird gestartet...
Installing, this may take a few minutes...
WslRegisterDistribution failed with error: 0x80370102
Please enable the Virtual Machine Platform Windows feature and ensure virtualization is enabled in the BIOS.
However, I tried to disable and enable again all these features and to uninstall wsl and start over, but I got the same result. Let me know how I can proceed. Thank you!
Contributor guide
Research direction
No source file, test, or code entry point is identified. Start by reproducing `wsl.exe --install Ubuntu` and reviewing the reported `0x80370102` registration failure alongside the `VirtualizationFirmwareEnabled` output. Done would require identifying a confirmed WSL or virtualization defect and a reproducible path to verify its resolution.
Written by the indexing model from the issue text.
Assessment
- Domain
- operating-systems
- Issue type
- Bug
- Difficulty
- 5/5
- Estimated time
- Over a week
- Activity status
- Quiet
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100