microsoft / microsoft/PowerToys

Samsung LC49G95T Monitor not recognised

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#49,696 0 comments 0 reactions 0 assignees View on GitHub
Issue-Bug Needs-Triage
Dominant language
C
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Description

### Microsoft PowerToys version

0.100.2

### Installation method

GitHub

### Area(s) with issue?

Power Display

### Steps to reproduce

Hello!

My Samsung LC49G95T monitor isnt being picked up. I have 3 monitors and only a BenQ monitor is being picked up.

However at home on a different machine I have a slightly early model that is a single monitor, C43J89x which works absolutely fine.

### ✔️ Expected Behavior

Brightness is adjustable across both the BenQ and Samsung monitors independantly or together.

### ❌ Actual Behavior

Samsung monitor is not available to adjust the brightness at all, even with the increased compatibility enabled

### Upload Bug Report ZIP-file

_No response_

### Additional Information

Windows 11

### Other Software

_No response_

Contributor guide

Open the contributing guide

Research direction

Start with the Power Display area and reproduce the issue on Windows 11 using the Samsung LC49G95T alongside the BenQ monitor. Check whether increased compatibility changes detection and compare the result with the working C43J89x setup. Done means the Samsung monitor is recognised and brightness can be adjusted independently or together; no bug report ZIP is attached, so further diagnostics may be needed.

Written by the indexing model from the issue text.

Assessment

Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
38/100

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