microsoft / microsoft/PowerToys

Impossible to use hotkeys for default screen on surface laptop 4

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#47,310 0 comments 0 reactions 0 assignees View on GitHub
Issue-Bug Needs-Triage Product-PowerDisplay
Dominant language
C
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Forks
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PR merge metrics
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Description

### Microsoft PowerToys version

0.99.0

### Installation method

PowerToys auto-update

### Area(s) with issue?

Power Display

### Steps to reproduce

- Use the F6 and F7 keys (lower/brighter screen brightness hotkeys) from the laptop's keyboard.
- W11 brightness control pop-up shows up

W11 brightness control pop-up

- The surface native display does not gets brighter/dimmer

### ✔️ Expected Behavior

- W11 brightness control pop-up shows up
- The surface native display should get brighter/dimmer

### ❌ Actual Behavior

- W11 brightness control pop-up shows up
- The surface native display does not gets brighter/dimmer

### Upload Bug Report ZIP-file

[PowerToysReport_2026-04-28-21-31-00.zip](https://github.com/user-attachments/files/27179757/PowerToysReport_2026-04-28-21-31-00.zip)

### Additional Information

Laptop Model : Microsoft Surface Laptop 4 13,5"
Édition Windows 11 Entreprise
Version 25H2
Installé le ‎02/‎12/‎2024
Build du système d’exploitation 26200.8246
Fonctionnalité Pack d’expérience de fonctionnalités Windows 1000.26100.297.0

### Other Software

_No response_

Contributor guide

Open the contributing guide

Research direction

Start with the Power Display area and review the attached PowerToys bug report ZIP, then reproduce the F6/F7 behavior on a Surface Laptop 4 running Windows 11. Done means the native display brightness changes with both hotkeys while the Windows brightness pop-up still appears.

Written by the indexing model from the issue text.

Assessment

Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
48/100

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