microsoft / microsoft/PowerToys
Windows-Store App "3CX" is not recognised by Workspaces
- Dominant language
- C
- Stars
- 139k
- Forks
- 8.6k
- PR merge metrics
- PR metrics pending
Description
### Microsoft PowerToys version
0.98.1
### Installation method
PowerToys auto-update
### Area(s) with issue?
Workspaces
### Steps to reproduce
Start 3CX and have it open in the desired window position. Create a new Powertoys Workspace or edit an existing one. Wait until the snapshot creator appears and press "capture" to capture the workspace.
### ✔️ Expected Behavior
3CX should appear in the list of recognized apps and windows. 3CX should start when the workspace is launched.
### ❌ Actual Behavior
3CX does not appear as a recognized app or window. 3CX does not launch when the workspace is launched.
### Upload Bug Report ZIP-file
[PowerToysReport_2026-04-10-11-27-26.zip](https://github.com/user-attachments/files/26626033/PowerToysReport_2026-04-10-11-27-26.zip)
### Additional Information
OS Version: Microsoft Windows NT 10.0.26200.0
.NET Version: .NET 9.0.14
PowerToys is running as admin (elevated)
Install scope: per user
Operating System Language: Deutsch (Deutschland)
System locale: de-DE
### Other Software
3CX 5.5 (Build 1096) 20.0.1096.0 - Installed from Microsoft Store
Contributor guide
Research direction
Start by reproducing the issue with 3CX 5.5 installed from the Microsoft Store, then trace how the Workspaces snapshot identifies recognized windows and applications. Compare the app's identification data with an app that works, and verify that 3CX appears in the capture list and launches when the workspace starts.
Written by the indexing model from the issue text.
Assessment
- Domain
- desktop, operating-systems
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Quiet
- Clarity
- Mostly clear
- Newbie friendliness
- 48/100