microsoft / microsoft/PowerToys

Shorcut Remap not Working

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Issue-Bug Needs-Triage Product-Keyboard Shortcut Manager
Dominant language
C
Stars
139k
Forks
8.6k
PR merge metrics
PR metrics pending

Description

### Microsoft PowerToys version

0.96.1

### Installation method

Microsoft Store

### Area(s) with issue?

Keyboard Manager

### Steps to reproduce

hai, I'm trying to remap screen shot (ctrl+shift+s) to insert button but it's not working, I'm trying to press it repeatedly but its not working and also this shorcut not working (ctrl+shift+s), but when I delete the remap the screenhot working again

[PowerToysReport_2026-01-16-13-49-17.zip](https://github.com/user-attachments/files/24662899/PowerToysReport_2026-01-16-13-49-17.zip)

### ✔️ Expected Behavior

after remap screenshot (ctrl+shift+s) to insert button I could just press insert for screenshot to appears

### ❌ Actual Behavior

nothing appears when pressing the remap shortcut

### Additional Information

_No response_

### Other Software

_No response_

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the Keyboard Manager remap from Ctrl+Shift+S to Insert on PowerToys 0.96.1 installed through the Microsoft Store, then inspect the attached PowerToysReport archive for relevant diagnostics. Done means Insert triggers the screenshot action while the original shortcut continues to work as expected.

Written by the indexing model from the issue text.

Assessment

Tech stack
c
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
30/100

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