microsoft / microsoft/Power-CAT-Copilot-Studio-Kit

Bug: After File Sync, Knowledge Items stuck at "In Progress"

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@jayasreealaparthy is already working on this.

Since Aug 26, 2026.

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Description

Image
Description

After File Sync, Knowledge Items stuck at "In Progress"

Steps to reproduce

Set up the File Sync for a Copilot Studio Agent
Perform a sync
In my case, 175 files (100%) uploaded
The next day the sync ran, it ran successfully, but all items 10 hours later still show as "In Progress" on the knowledge source.
Manually removed a file and readded, same issue.

Expected behavior

Files are "Ready" in the agent knowledge

Actual behavior

Files showing as "In Progress" for 10+ hours

Environment

Hostname: copilotstudio.microsoft.com
UX version: 0.0.20260816.1-26.08.16-prod
Platform version: 2026.7.4.14080
Microsoft Edge & Google Chrome

Additional context or logs

No response

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