microsoft / microsoft/Power-CAT-Copilot-Studio-Kit

Add Live Chat capability for Dynamics 365 Omnichannel to WebChat Playground

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#114 0 comments 0 reactions 1 assignee View on GitHub

@psimolin is already working on this.

Since Mar 3, 2025.

enhancement
Dominant language
TypeScript
Stars
450
Forks
95
Avg merge
26m
Merged PRs (30d)
5

Description

Currently, the live chat functionality in Dynamics 365 for Customer Service depends on its own Live Chat widget. It would be great if customizing the HTML using WebChat Playground could allow for omnichannel integration as well.

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