[Partner Center] Edge extension enrollment says program is unrecognized; documented support route has no access

Describe the bug
We are trying to enroll a US company account to publish JSVGO on Microsoft Edge Add-ons. We started from the official Edge developer registration link and used a personal Microsoft account (@outlook.com), rather than a work or school account.

During enrollment on September 14, 2026, the flow reached:

https://partner.microsoft.com/en-us/dashboard/account/exp/enrollnow/partner

It displayed:

We don’t recognize the program you are trying to enroll in. Check your link and try again.

The initiating enrollment route contained programName=msedgeaddons. Browser console errors observed during those attempts included:

• Uncaught ReferenceError: define is not defined in common-nav.min.js
• SyntaxError: Unexpected identifier 'ViewBage' in enrollnow?programName=msedgeaddons

We are reporting those console errors as observations, not a confirmed root cause. We have not completed enrollment or accepted a developer agreement in this flow.

To Reproduce

1. Start Edge Add-ons developer enrollment using the official Microsoft documentation.
2. Sign in with a personal Microsoft account.
3. Continue to the Partner Center enrollment page.
4. See: “We don’t recognize the program you are trying to enroll in. Check your link and try again.”

Expected behavior
The documented enrollment flow should complete or provide a clear remediation path for a personal Microsoft account.

Actual behavior
Enrollment is blocked. The official “Extensions New Support Request” link redirects to Engage Center. Both an organization account and the personal Microsoft account authenticate successfully but receive “No Access” and a message that they have no permissions to any workspaces. No support ticket can be created.

Desktop

• OS: Windows 11
• Browser: Microsoft Edge
• Extension: JSVGO, currently being published through Chrome Web Store

Additional context
Could the Edge extensions team provide a working enrollment path or private support route for a company enrolling with a personal Microsoft account? Please confirm whether the msedgeaddons program error requires an account-side correction. We can provide account identifiers privately through a secure Microsoft support channel.

Related reports: #566 and #574. Our request is specifically for a working enrollment/support path; we have not established that their causes are identical.

Documentation used:

• https://learn.microsoft.com/en-us/microsoft-edge/extensions/publish/create-dev-account
• https://learn.microsoft.com/en-us/microsoft-edge/extensions/publish/publish-extension
• https://learn.microsoft.com/en-us/microsoft-edge/extensions/contact