microsoft / microsoft/MHA

MHA Fails with Secondary mailboxes

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#30 6 comments 1 reaction 1 assignee View on GitHub

@stephenegriffin is already working on this.

Since Jan 25, 2018.

enhancement
Dominant language
TypeScript
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385
Forks
66
Avg merge
2d 16h
Merged PRs (30d)
18

Description

We have many users who access their primary mailbox in Outlook but also use Shared mailboxes. We use the latest version of MHA add-in (v3.1). The add-in works perfectly for messages sent to the primary mailbox but it fails when looking at message headers sent to those shared mailboxes. It simply displays summary diagnostics as shown below.

The users have disabled/re-enabled the add-in to no avail. I also tried disabling all other add-ins in Outlook but that made no difference. Any hints for us? This has stumped me so far.

image

Thank you!

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