MHA Fails with Secondary mailboxes
Open
@stephenegriffin is already working on this.
Since Jan 25, 2018.
enhancement
- Dominant language
- TypeScript
- Stars
- 385
- Forks
- 66
- Avg merge
- 2d 16h
- Merged PRs (30d)
- 18
Description
We have many users who access their primary mailbox in Outlook but also use Shared mailboxes. We use the latest version of MHA add-in (v3.1). The add-in works perfectly for messages sent to the primary mailbox but it fails when looking at message headers sent to those shared mailboxes. It simply displays summary diagnostics as shown below.
The users have disabled/re-enabled the add-in to no avail. I also tried disabling all other add-ins in Outlook but that made no difference. Any hints for us? This has stumped me so far.

Thank you!
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