microsoft / microsoft/GDK

Game controllers (Xbox One, Xbox 360, Sony PS5) - GetGamepadState always returns empty state

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gameinput
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Description

  • Latest GDK and latest Windows 10 update
  • GameInput and Gaming Services service running
  • Latest XBOX-GDK-Samples - Gamepad
  • Xbox One USB, Logitech Xbox 360 - Controller shows connected but GamepadState is always empty
  • Sony PS5 controller - Controller not even connected

We have tried running the repair tool https://support.xbox.com/en-US/help/games-apps/troubleshooting/gaming-services-repair-tool

Microsoft says that GameInput is the recommended input API regardless of the target platform, supposed to work even on earlier versions of Windows as well. Are we missing something in the setup?

Thank you

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the latest XBOX-GDK-Samples Gamepad sample and review the reported GameInput and Gaming Services setup. Confirm why connected Xbox controllers produce an empty GamepadState and why the Sony PS5 controller is not detected; done means identifying a reproducible cause or required setup change.

Written by the indexing model from the issue text.

Assessment

Domain
desktop, game-dev, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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