microsoft / microsoft/BotFramework-WebChat

iOS suggested actions break message input

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Bot Services bug customer-reported
Dominant language
HTML
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Description

Is it an issue related to Adaptive Cards?

Yes, this is an Adaptive Card issue, however it only repro on Web Chat.

Is this an accessibility issue?

No

What version of Web Chat are you using?

Latest production

Which distribution are you using Web Chat from?

Bundle (webchat.js)

Which hosting environment does this issue primarily affect?

Web apps

Which browsers and platforms do the issue happened?

Browser: Safari (latest), Browser: Chrome (latest)

Which area does this issue affect?

Suggested action

Which theme pack does this issue affect?

I did not test it on other theme packs

What is the public URL for the website?

https://microsoft.github.io/BotFramework-WebChat/01.getting-started/e.host-with-react/

Please describe the bug

After using a suggested action in iOS with chrome or safari, the type your message box becomes "locked" and only Paste or AutoFill are present until you click somewhere else in the chat (responses for example).

Do you see any errors in console log?
no
How to reproduce the issue?

Open the mock bot in a safari or chrome browser on iPhone.
type in suggested-actions
choose a any of the suggested actions
wait for the action to respond and minimize the keyboard
try clicking the Type your message box again
Only paste / autofill now show up

What do you expect?

input button works like normal and keyboard comes up for typing

What actually happened?

a paste / autofill buton comes up and the input feels locked

Do you have any screenshots or recordings to repro the issue?
Image
Adaptive Card JSON

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue at the linked host-with-react demo on an iPhone using Safari or Chrome: send suggested-actions, choose an action, minimize the keyboard, and focus the message input again. Trace the suggested-action and message-input entry points involved; done means the keyboard opens normally instead of showing only Paste or AutoFill.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios, javascript
Domain
frontend, web-dev
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
45/100

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