microsoft / microsoft/BotFramework-WebChat

Keyboard focus indicator is not visible on the 'Next' and 'Previous' control.

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A11ySev2 A11yWCAG Accessibility area-accessibility Bot Services BotFrameworkWebChat_Web bug customer-reported HCL-BIC
Dominant language
HTML
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Description

Is it an issue related to Adaptive Cards?

Yes, this is related to Adaptive Card. However, it does not repro on Adaptive Cards Designer.

What is the PWD impact?

When the keyboard focus indicator is not visible on the “Next” and “Previous” controls, keyboard users cannot determine which element currently has focus. This makes navigation unpredictable and prevents users from reliably moving through paginated or carousel content.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

No response

How to reproduce the issue?

Repro Steps: ​

  1. Open URL: Web Chat in edge browser.
  2. Ask query 'Carousel'.
  3. Navigate to next and previous control.
  4. Observe the issue that Keyboard focus indicator is not visible on the 'next' and 'previous' control.
What do you expect?

Keyboard focus indicator should be visible on the 'next' and 'previous' control.

What actually happened?

Keyboard focus indicator is not visible on the 'next' and 'previous' control.

Do you have any screenshots or recordings to repro the issue?

https://github.com/user-attachments/assets/67f1116a-5141-4509-8833-b9a4211db1f1

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

https://www.w3.org/WAI/WCAG21/Understanding/focus-visible

WAI-ARIA reference

No response

Adaptive Card JSON

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the carousel scenario in Edge with Windows Narrator, then inspect the Next and Previous controls in the Web Chat UI. Done means keyboard users can clearly see which control has focus while navigating carousel content, with behavior checked against the linked focus-visible guidance.

Written by the indexing model from the issue text.

Assessment

Tech stack
html
Domain
accessibility, frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
42/100

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