microsoft / microsoft/BotFramework-WebChat

Arrow navigation is not implemented for the cards.

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A11ySev2 A11yWCAG area-accessibility Bot Services BotFrameworkWebChat_Web bug customer-reported HCL-BIC
Dominant language
HTML
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Description

Is it an issue related to Adaptive Cards?

Yes, this is related to Adaptive Card. However, it does not repro on Adaptive Cards Designer.

What is the PWD impact?

When arrow key navigation is not implemented for cards, keyboard users cannot move between cards efficiently. They may be forced to tab through the entire page, which is slow and confusing, especially if each card contains multiple interactive elements.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

No response

How to reproduce the issue?

Repro Steps: ​

  1. Open URL: Web Chat in edge browser.
  2. Ask query 'Carousel'.
  3. Navigate to cards.
  4. Observe the issue that Arrow navigation is not implemented for the cards.
What do you expect?

Arrow navigation should be implemented for the cards.

What actually happened?

Arrow navigation is not implemented for the cards.

Do you have any screenshots or recordings to repro the issue?

https://github.com/user-attachments/assets/96d7cb90-db16-4902-81f3-e0488f3e6591

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

https://www.w3.org/WAI/WCAG21/Understanding/keyboard

WAI-ARIA reference

No response

Adaptive Card JSON

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the carousel behavior in Web Chat using Edge with Windows Narrator, then review the keyboard-navigation expectations in the linked WCAG reference. Identify where card focus and arrow-key behavior are handled; done means keyboard users can move between cards efficiently and the behavior is verified with the reported browser and screen reader.

Written by the indexing model from the issue text.

Assessment

Tech stack
html
Domain
accessibility, frontend
Issue type
Feature
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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