microsoft / microsoft/BotFramework-WebChat

Screen reader is not announcing the time information with prompt.

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A11ySev2 A11yWCAG Accessibility area-accessibility Bot Services BotFrameworkWebChat_Web bug customer-reported HCL-BIC
Dominant language
HTML
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Description

Is it an issue related to Adaptive Cards?

No response

What is the PWD impact?

When the screen reader does not announce time information with a prompt, users relying on assistive technology miss critical context. For example, if a prompt says “Meeting scheduled” but does not include the time, the user cannot know when the event occurs. This creates barriers for task completion, scheduling, and decision‑making.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

No response

How to reproduce the issue?

Repro Steps: ​

  1. Open URL: Web Chat in edge browser.
  2. Ask query 'Animation card'.
  3. Navigate to message.
  4. Observe the issue that Screen reader is not announcing the time information with prompt.
What do you expect?

Screen readers must announce both the prompt text and the associated time information when focus lands.

What actually happened?

Screen reader is not announcing the time information with prompt.

Do you have any screenshots or recordings to repro the issue?

https://github.com/user-attachments/assets/0850d9ba-6c7b-42b5-b56f-438c2b2fe15b

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

https://www.w3.org/WAI/WCAG21/Understanding/info-and-relationships

WAI-ARIA reference

No response

Adaptive Card JSON

Additional context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue in Web Chat with Edge and Windows Narrator using the “Animation card” query, then inspect the focused message and its accessibility tree. Compare what is announced for the prompt and its time information. Done means both the prompt text and associated time are announced when focus lands, with a regression check for the reported scenario.

Written by the indexing model from the issue text.

Assessment

Tech stack
html
Domain
accessibility, frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
45/100

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